Learning about Employee Engagement through In-Depth Study of Employees Going through Change
In a new series of studies we are examining the dynamics of employee engagement as employees go through change. The findings so far challenge some of our traditional thinking about change management.
Key "aha" moments:
- Employees reporting high levels of change are much more engaged than those at low levels of change
- The most disengaged people are those whose change experience is most different from that of their groups
- The lowest and most disengaged are employees at a high change state in a group with a low change state
- Groups doing best seem to be those that are in change together (reporting similar rates of change)
Questions we are now pursuing:
- Is change a team sport?
- Are employees today more resilient to change than they were in the past?
- What are the implications for change mangement models?
Changing change management:
- Using research and tools from sales and marketing to remake change management models
- Integrating these new change mangaement schemes into the Fast HRM methodology
- Focusing on new training needed for leaders and HR teams to help employees and managers cope with this new environment
Learn more or become part of the work by contacting Dr. Theresa M. Welbourne.
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Center for Effective Organizations
- University of Southern California
- 3415 S. Figueroa Street
- Davidson Conference Center 200
- Los Angeles, CA 90089–0871
- usc marshall school of business