University of Southern California

Center for Effective Organizations

Working Paper

A Performance Management Model for Team-Based Settings

A. Mohrman, Jr., S. Mohrman. March, 1994.

Based on recent research at CEO, this paper lays out a model of performance management systems in team-based knowledge work settings. A model of performance management is presented and applied to business units, teams, and individuals in team-based settings. Recommendations are made for how to carry out the processes of defining, developing, reviewing and rewarding performance at the multiple levels.

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