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Center for Effective Organizations

Working Paper

Dealing with Rough Times: A Capabilities Development Approach to Surviving and Thriving

Susan A. Mohrman and Christopher G. Worley, March 2009

Leaders during a deep and prolonged downturn should introduce organizational practices that build capability in the organization not only to better withstand the uncertainties of rough times but also to emerge stronger for the future. We present a set of organization design changes that can create closer connection to the marketplace and better use of the knowledge in the organization to introduce new ways to deliver value while consuming fewer resources. During rapid change and extreme threat, steering the ship is not sufficient. Leaders must introduce approaches that tap the energies of employees throughout the organization.

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