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Center for Effective Organizations

Working Paper

Investing in Workers' Basic Skills: Lessons from Company-Funded Workplace-Based Programs

A. Levenson. November, 2001.

This monograph is written for those interested in promoting company-funded workplace basic skills programs. The key issues addressed include: companies' rationale for investing in workers' basic skills; the factors that need to be in place for a workplace basic skills program to be adopted; who in the company makes the decision to fund a program; the relationship to the company's philosophy on training; the learning center model; the role of external grants as potential seed funding sources; the relevance and difficulty of showing a direct bottom line impact from the program; tailoring the program to the needs of the business and its employees; long-term sustainability; the pros and cons for confidentiality, scheduling/release time, and location; the role of computer-based learning; the curse of unmet expectations, both the company's and the employees' lifelong learning and the limitations of workplace-based programs.

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