Working Paper
Learning and Knowledge Management in Team-Based New Product Development Organizations
Configuring organizations into cross-functional new product development teams introduces new knowledge management and learning challenges. Discipline knowledge, which used to be managed through functional hierarchies, is dispersed; new mechanisms for maintaining and advancing discipline knowledge are needed. Cross-functional teams must learn new work processes for conducting cross-functional work. These processes constitute a new knowledge domain that must itself be advanced and managed. Finally, dispersion of knowledge requires greater attention by the organization to making sure that learning occurs within and across teams and business units. This chapter provides a conceptual overview of this learning domain and of various approaches and dynamics that contribute to organizational learning.
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change management, Cohen Award, corporate governance, Department of Energy, HR metrics, human capital, human resource management, knowledge networks, leadership, leadership pulse, news, organization design, organization development, seminar, sustainability, talent, talent management, teams, useful research, webinar
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