University of Southern California

Center for Effective Organizations

Working Paper

Using Targeted Analytics to Improve Talent Decisions

Alec R. Levenson
January, 2011

Analytics and metrics offer great potential to improve the quality of decision making on HR and human capital issues in organizations. Despite conventional wisdom, strong statistical skills are not necessarily a barrier to applying analytic ways of examining and solving organizational issue. The bigger barrier to applying analytics is the time and resources needed, and an understanding of what types of analytics to apply, when to apply them, and how to do so. I review the "what," "where" and "how" of analytics, including proven frameworks that anyone in a business partner or generalist role can master to improve daily decision making and business impact.

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