Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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A Hierarchical Construct of Self-Management Leadership to Quality of Work Life and Perceived Work Group Effectiveness

Jan 8, 1994 | Leadership, Organizational Effectiveness, Sponsor Content

This study by L. Chang, S. Cohen, and G. Ledford, Jr. validates the Self-Management Leadership theory as operationalized by the Self- Management Leadership Questionnaire (Manz & Sims, 1987) in a large telephone company.

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Designing Effective Self-Managing Work Teams

Jul 15, 1993 | Organization Design, Organizational Effectiveness, Sponsor Content

This paper by Susan G. Cohen proposes a model of self-managing work team (SMWT) effectiveness derived from several theories of organizational behavior and empirical work.

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Designing Pay Systems for Teams

Jul 20, 1992 | Compensation and Benefits, Organization Design, Sponsor Content

Three different approaches to teams are identified–parallel teams, project teams and work teams in this article by Ed Lawler III and Susan Cohen.

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Strategic Human Resource Management

Jul 10, 1992 | Sponsor Content, Strategic HR, Strategy Execution

E. Lawler III, S. Cohen, and L. Chang discuss the role that human resource functions play in complex organization. Emphasis is placed on how the human resource function can become more strategically involved in the business and assesses the progress of large companies in moving toward a strategic partnership role for HR.

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Human Resources Strategies for Lateral Integration in a High-Technology Setting

Nov 1, 1991 | Digital Transformation, Organization Design, Sponsor Content, Strategic HR

S. Mohrman, A. Mohrman, Jr., and S. Cohen discuss how the literature on high technology management points overwhelmingly to the importance of lateral integration processes for successful performance.

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The Effectiveness of Self-Managing Teams: A Quasi-Experiment

Jun 3, 1991 | Organizational Effectiveness, Performance Management, Sponsor Content

This study by S. Cohen and G. Ledford, Jr. uses a quasi-experimental design to assess the effectiveness of self-managing teams in a telecommunications company.

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Teams and Teamwork: Future Directions

Jan 3, 1991 | Future of HR, Performance Management, Sponsor Content

Will organizations expand their use of teams and teamwork mechanisms over the next ten years? This chapter by Susan G. Cohen examines the current use of teams and internal networked designs, and predicts that their use will grow.

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Group Empowerment: Group Purpose and QWL in a State Psychiatric Hospital for Adolescents

Dec 19, 1989 | Employee Engagement, Performance Management, Sponsor Content

This study by Susan G. Cohen examines the relationship between group purpose and group empowerment for three staff teams in a psychiatric hospital–a top management team, a summer planning task force, and a clinical group.

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Making the Ethical Choice: Consulting to a Consumer Advisory Panel

Dec 18, 1989 | Sponsor Content, Strategic HR

This case by Susan G. Cohen examines the role of a consultant to a corporation’s consumer advisory panel. It discusses the consultant’s response to an ethical dilemma and her choice of intervention strategies. It is written from the consultant’s vantage point, revealing her planning and decision-making processes.

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Corporate Restructuring Team

Feb 1, 1989 | Change Management, Leadership, Sponsor Content

This case by Susan G. Cohen explores the functioning of a top management team, charged with the responsibility of restructuring a rapidly growing, high-involvement firm.

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Past Success and New Challenges: The Top Management Team at Hilltop State Psychiatric Hospital(1)

Dec 22, 1988 | Change Management, Sponsor Content

Susan G. Cohen states that what enables a top management team to be successful in a crisis situation can become dysfunctional during a time of relative stability.

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The Influence of Early History on Team Development Customer Service Manager Teams at People Express Airlines

Dec 21, 1988 | Employee Engagement, Sponsor Content

This chapter by Susan G. Cohen and Daniel R. Denison compares the performance of two Customer Service Manager Teams, one highly effective and the other relatively ineffective, at an airline designed and managed to foster high employee commitment.

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