Christopher G. Worley

Senior Research Scientist, Center for Effective Organizations
Research Professor of Management, Pepperdine University

Research

Dr. Chris Worley’s applied research and consulting practice is complemented by more than fifteen years of management experience in academic, for-profit, and government organizations. His consulting clients include organizations in high technology, health care, financial services, energy, the public sector, and natural resources. The primary focus of his efforts in these organizations has been on organization design, the building of agile capabilities, and organization development.

Research Partners & Clients

Dr. Worley’s research partners include organizations in technology and financial services (Microsoft, Intel, Nokia, Capital One, Lockheed Martin, Northrop Grumman); health care and insurance (Cambia Health Solutions, Healthways, St. Joseph Health Care System, Hartford Financial Services); the public sector and energy (State of California, Canadian Broadcasting Company, Southern California Edison, Enedis (France), City of Los Angeles, City of Carlsbad, BP, Shell, Dow Chemical), and consumer goods (Philips, Gap, Inc., GFK (France), PayPal, Unilever (UK), Adidas (Germany) as well as several other non-profit and government organizations.

Professional Work

Dr. Worley is a member of the Academy of Management, NTL, and the OD Network. He is on the editorial board for the Journal of Applied Behavioral Science. He is past Chair of the Academy of Management’s Organization Development and Change Division.

In addition to his articles, chapters, and presentations on strategic change and organization design, he is author of five books, including The Agility Factor, Becoming Agile, Management Reset, best-seller Built to Change, Integrated Strategic Change, and ten editions of Organization Development and Change, the leading textbook in the field.


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Audio and Video Interviews

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Education


BS – Westminster College

MS – Colorado State University

MS – Pepperdine University

PhD – University of Southern California

Contact Information


cworley@marshall.usc.edu

Recent Research


Four Key Processes for Developing Advanced Change Capabilities in Agile Organizations

Adapting to digitalization and to the COVID-19 pandemic has stoked interest in the design and operation of agile organizations. But what gets lost in the

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6 Barriers to Becoming Agile and How to Overcome Them

Research conducted by CEO’s Dr. Chris Worley at USC’s Marshall School of Business, in partnership with goetzpartners – a German advisory firm – and the

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Fundamental Organization Transitions: Managing Complex, Simultaneous Change at Driscoll’s

In this webinar, Dan Ritter, Senior Manager for Organization Effectiveness at Driscoll’s will share the implementation of a systemic change at Driscolls focusing on fundamental transformation in the strategy and business model, but simultaneously developing capabilities and enhancing agility.

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How Incubators Enable Business Model Change and New Ways of Working at Humana

In this webinar, Jeanna Kozak will describe the approach that has been taken by Humana, Inc, which is using an incubator to achieve fundamental change in its business model with a goal to: Co-create simple, personalized, and connected experiences so that providers and patients may engage and easily manage health holistically.

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Adapting to Disruption: Frameworks and Lessons from the Field

In this webinar, Chris Worley and Sue Mohrman from USC’s Center for Effective Organizations and Beth Gunderson, Senior Director of Organization Capabilities at General Mills, will present field based learning and new frameworks for continual transformation. General Mills, like all processed foods companies, has been exposed to severe industry disruption. Beth will discuss approaches they have taken through the lens of the new models and frameworks that are needed to routinely respond to disruption.

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