Susan A. Mohrman

Senior Research Scientist

Research

Dr. Susan Mohrman is widely known for her research in the area of organization design and effectiveness and on large-scale change. She has focused on the design of knowledge-based firms and knowledge creating systems and complex laterally linked organizations. She has led a series of studies and a collaborative multi-university and multi-company consortium focusing on the design of complex collaborations to foster sustainability. Most recently, she has been a leader of a collaborative consortium generating knowledge about the design of digitally enabled work systems.  She also examines the research process itself, and how to create academic/company partnerships to yield useful knowledge.

Research Partners & Clients

Dr. Susan Mohrman has been actively involved as a researcher and/or consultant to a wide variety of organizations instituting innovative management systems and organizational designs. She has studied and consulted to redesign processes in organizations such as Honeywell, Hewlett-Packard, Pratt and Whitney, Lockheed Martin, Medtronic, Texas Instruments, 3M, Xerox, Pfizer, Kaiser Permanente, PricewaterhouseCoopers, Allstate, The Hartford, Driscoll’s, and Mondelēz International. She has helped install innovative production and management systems in organizations such as James River Paper, Amoco (now BP), Shell Oil, General Mills, and Johnson & Johnson.

Professional Work

Dr. Mohrman has served on the Board of Governors of the Academy of Management and the Board of Directors of The Human Resource Planning Society. She is on the editorial board of The Journal of Applied Behavioral Sciences and Human Resource Management. She is an academic advisor to the Board of the Organization Design Forum.


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Education


BA – Stanford University

MEd – University of Cincinnati

PhD – Northwestern University

Contact Information


smohrman@marshall.usc.edu

Recent Research


Ecosystem Design Webinar with BASF (Audio Only)

In this webinar, Alan Weinstein, Global KAM & Customer Network Leader at BASF describes the creation of a global ecosystem network organization at BASF.

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Fundamental Organization Transitions: Managing Complex, Simultaneous Change at Driscoll’s

In this webinar, Dan Ritter, Senior Manager for Organization Effectiveness at Driscoll’s will share the implementation of a systemic change at Driscolls focusing on fundamental transformation in the strategy and business model, but simultaneously developing capabilities and enhancing agility.

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How Incubators Enable Business Model Change and New Ways of Working at Humana

In this webinar, Jeanna Kozak will describe the approach that has been taken by Humana, Inc, which is using an incubator to achieve fundamental change in its business model with a goal to: Co-create simple, personalized, and connected experiences so that providers and patients may engage and easily manage health holistically.

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Working Toward Sustainable Development: Consulting to the Eco-System

Stu Winby (Spring) and Sue Mohrman, Ph.D. (CEO) argue that in order to address the contemporary challenges that organizations and societies are facing, the field of organization development (OD) requires frameworks and skills to focus on the eco-system as the level of analysis.

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Digital Sociotechnical System Design

Stu Winby (Spring) and Sue Mohrman, Ph.D. (CEO) explain how digital platforms increasingly are dictating how work is carried out, breaking down boundaries between companies, geographies, customers, and other stakeholders and participants, and determining who will benefit from advancing technology.

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