Event FAQ

Can I pay at the door?
Payment in advance is required.

What types of payment do you take?
We take checks (payable to the University of Southern California). We also accept Visa, MasterCard, and American Express. Online registrations are payable with credit cards and invoices can be requested through our online system.

Will you send me a registration confirmation?
Regardless of your method of registration (online, mail, or fax), you will get an email confirmation which serves as your receipt. If you do not receive a confirmation within 2 weeks of submitting your registration form, we may not have received it. Please contact the Center for Effective Organizations at 1-213-740-9814 to confirm your registration.

What happens if I have to cancel my registration?
Cancellation and refund policies are detailed here.

Please refer to the seminar listing on our website for specific cancellation deadlines.

NOTE: Additional cancellation guidelines may apply to the Strategic Organization Design Workshop and the Advanced Topics in Organization Design Workshop. Please speak directly with the program manager.

Can I attend only one day? Will the cost be adjusted?
We do not offer single-day registration for our seminars.

Are meals included in the price of the workshop?
We provide a continental breakfast, lunch, coffee, tea and snacks throughout the days of the seminar. Some seminars also provide cocktails and/or dinner. Please check the seminar itinerary for details as those details supersede any information here. If you have any dietary restrictions, please contact the seminar’s program manager at least two weeks in advance so that we can accommodate your dietary needs.

How do I make hotel reservations?
Participants are responsible for handling their own hotel reservations (and cancellations). A special hotel room rate is available for each seminar. The special room rate is available on a first-come, first-served basis until the room block has been filled. Please see the specific seminar page for reservation details.

What is the recommended attire?
Dress for the conference is casual and comfortable.

Who can I contact if I have other questions?
Please call 1-213-740-9814 and ask to speak with the program manager for the seminar you are interested in. The manager’s direct contact information can be found on the seminar’s information webpage.