Human Capital Analytics: Why Are We Not There?

John Boudreau (CEO) and Wayne F. Cascio (University of Colorado, Denver)
June 2017

While human capital analytics (HC analytics) recently has developed enormous interest, most organizations still find themselves struggling to move from operational reporting to analytics. In this viewpoint, the authors explore why that is the case and what can be done to change that. Referring to the “LAMP” model, the authors stress four elements as potential reasons why HC analytics are not sufficiently being “pushed” towards their audience, namely logic, analytics, measures, and process. Similarly, they identify five conditions why the wider use of HC analytics is not “pulled” in by the analytics user. These “push” and “pull” factors behind the lack of greater use of HC analytics represent fertile ground for future research and implications for practitioners on both ends.

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