Workforce Work Engagement is Worth Pursuing

Workforce Work Engagement is Worth Pursuing
Benjamin Schneider (CEO)
December 2017

There is considerable debate about whether employee engagement in the work they do has long-term benefits for the companies in which they work. Indeed, such engagement in the work itself is no longer much assessed by either in-house or consultant surveys. Preference is now given in such surveys to engagement in the organizations, pride in the organization, a desire to remain in the organization and so forth. An academic research article across 102 companies in different industries provides quite convincing evidence that engagement in the work itself is worth pursuing. It is worth pursuing because workforce work engagement (the aggregate of employees’ work engagement) significantly predicts two years out ROA, Net Margin (profits as a percent of revenues), the American Customer Satisfaction Index and the Harris Reputation Quotient.

Access: Contact Ben Schneider for more details about this research project: Benjamin.Schneider@marshall.usc.edu