NICHOLE J. THOMPSON is a SVP and Diversity & Inclusion Manager, partnering with the Head of Global Employee Networks to drive the end-to-end strategy of Bank of America’s 11 Employee Networks (EN) with more than 110,000+ members and allies. In this capacity, Nichole works with Employee Network Leaders, Local Markets Organization, Market HR and Lines of Business to steer EN integration, drive process improvements, and implement EN strategic initiatives.
Nichole’s career in financial services spans over 23 years and began as a call center personal banker with NationsBank in February of 2000. Since then, she has held various roles in sales management, operations management, process design, project/program management, and strategy execution.
Prior to her current role, Nichole was a Program Lead, responsible for managing a team of Change Managers to stand up the Bank of America Merchant Services Organization through execution of several critical strategic initiatives. She is a proven creative, strategic thought leader, and change agent focused on innovation and delivering positive employee and customer experiences.
Nichole was the Enterprise Co-Chair for the Black Professional Group (BPG) from September 2017 through June of 2021, and was instrumental in the foundational rebuild of BPG Enterprise which drives strategic priorities for BPG nationally, while overseeing and supporting BPG chapters across the United States. In 2018, Nichole created the BPG/BELC Power of 10 Program which piloted in 2019. Since then, the Enterprise Program has engaged more than 950 Black Professional Group members in professional development programming and exposure opportunities.
Nichole graduated from Columbia Southern University (CSU) with a major in Organizational Leadership. She lives in Richmond, Virginia with her husband Thomas of 16 years, and their youngest of 5 children, Kennedi who is 13.