The Future of HR and Work

Preparing for the advancements of tomorrow, today

Digital disruption, AI, and the shifting expectations of new generations of employees are changing the thinking and practices of leaders as they redefine work, management, decision-making, and more.

Questions about the Future of HR?

Beyond “Upskilling”: Measuring the Climate for Work Automation

Dr. Schneider and Dr. Boudreau team up for a one-of-a-kind webinar to explain which factors must be in place in order to create and sustain a climate for work automation. Check out this on-demand webinar to learn about the new “Work Automation Index”.

The Future of HR and Work

Preparing for the advancements of tomorrow, today

Digital disruption, AI, and the shifting expectations of new generations of employees are changing the thinking and practices of leaders as they redefine work, management, decision-making, and more.

Questions about the Future of HR?

Simply focusing on “replacing” humans with automation and the unemployment it could cause fails to account for how work will evolve. By rethinking and reinventing jobs to optimize work between humans and automation, organizations can attract a larger and more qualified applicant pool, and achieve better retention, and create more meaningful work.

CEO is recognized worldwide for breakthrough research on the bridge between human capital, talent, and sustainable competitive advantage. We consult and conduct executive development with companies worldwide that seek to maximize their employees’ effectiveness by quantifying the strategic bottom-line impact of superior people and human capital strategies.

As the world’s businesses, societies, and cultures become more technologically-driven, leading in global organizations becomes more complex. Automation will play a major role and, though initially a challenge, will also provide a two-way opportunity. On the one hand, organizations will be able to offer increased speed, quality, and service to their customers. On the other, they’ll be able to offer new, more valuable, and more fulfilling roles to their workers. In this disruptive period, HR leaders are in a unique position to leverage their frontline experience as the definitions of employee, work, and business evolve. And they can use this expertise to educate, guide, and help lead their organizations into the Fourth Industrial Revolution.

Current Research

Beyond Upskilling:  How Work Automation Climate Enhances Organization Effectiveness

With all the attention to enhancing the skills of workers to cope with work automation, CEO affiliate Dr. Benjamin Schneider, and Dr. John Boudreau realized that organizations are overlooking pivotal human and organizational elements to work automation success. Organizations must measure and take action on all of the vital elements for successful work automation:

  • Capability (“Can They Do It?”)
  • Opportunity (“Do they get the Chance to Do it?”)
  • And Motivation (“Do they Have the Desire and Drive to Do It?”)

Yet, today organizations have few resources to measure, track and take action on all of these important human factors, in part because of an over-reliance and fixation only on skills. Tracking skills alone will overlook key factors in the successful implementation and use of work automation.

Drawing on decades of research by Dr. Schneider, who previously developed game-changing measures of workplace climate for safety, service and innovation, this project will develop the first Work Automation Index (WAI), to measure and track changes in the work automation climate in organizations and to facilitate effective implementation.

Are you interested in having your company participate?

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Featured Article

The Future HR: Five Essential but Overlooked Questions 

John W. Boudreau

The future of HR is inextricably entwined with the future of work, leadership, society and organizations.  It has long been insufficient to consider the future of HR strictly from the perspective of changes in the HR function, its organization, its operating model and its technology

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Meet Our Researchers

Our award-winning research scientists, affiliates and  practitioners help companies drive performance by providing leading-edge research, practical tools, and a wealth of experience.

John W. Boudreau

Professor and Research Director

Dr. John Boudreau is recognized worldwide as one of the leading evidence-based visionaries on the future of work and organization, through breakthrough research on the bridge between work, superior human capital, leadership and sustainable competitive advantage.

Sharna Wiblen

Sydney Business School, University of Wollongong

Dr. Sharna Wiblen is an Assistant Professor within the Sydney Business School, University of Wollongong in Sydney, Australia. Her research integrates talent management, information technology and HR analytics to reveal the complexity of what talent really means. 

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The certificate program in Human Capital and Effective Organizations is designed to develop the next generation of human resource leaders: those responsible for establishing deep and specific connections between their business strategies and their human and organization capital.

The HCEO Certificate Program offers an integrated curriculum that develops the following five key competencies necessary to form strategic partnerships and to lead in today’s changing business environment:

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