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Research and Insights from the Center for Effective Organizations

Is the Future of Work Lost in Translation?

Is the Future of Work Lost in Translation?

The increasing pace of work transformation is evident in the surge of gig work, demands for increased work flexibility, the institutionalization of remote/hybrid work accelerated by the pandemic, and the increasing integration of robots and Generative AI with human workers. It should come as no surprise that the number of resumes mentioning the “Future of Work” has surged over the last decade, with a slight decline recently, possibly due to layoffs and changing priorities.

A killer app with huge upsides and dangerous downsides: Applying AI to People Analytics

A killer app with huge upsides and dangerous downsides: Applying AI to People Analytics

Since its launch in November 2022, ChatGPT has sparked a significant surge of interest and investment in the realm of generative artificial intelligence (AI). The future trajectory of AI remains uncertain, but one application stands out with confidence: People Analytics (PA). AI’s integration into PA holds tangible potential, offering substantial benefits and immediate realizations. However, this comes with inherent risks that are challenging to mitigate. This article delves into the promising advantages of applying AI in People Analytics while also addressing strategies to navigate and prevent potential pitfalls.

Beyond Diversity: Is it Time for the Chief Relational Officer Job?

Beyond Diversity: Is it Time for the Chief Relational Officer Job?

Have you noticed that the people working in diversity are having a bit of an identity crisis?  The names of the departments have gone from Diversity to Diversity and Inclusion to Diversity Equity and Inclusion to some variations that include Diversity Inclusion and the term Belonging. Occasionally, you might see the term equality. For example, in numerous bold statements, Salesforce aggressively uses the word equality. Salesforce has embraced the term equality while in other organizations this language often is intentionally deleted from references to any diversity work.

Dynamics of Employee Resource Groups: Leader Experiences Driving Mutual Benefits for Employees and Employers

Dynamics of Employee Resource Groups: Leader Experiences Driving Mutual Benefits for Employees and Employers

Employee Resource Groups (ERGs), which bring together employees with shared identity or purpose, have been expanding around the globe. ERGs can be a recruiting and retention tool, providing member benefits of career growth, developing friends and providing expanded purpose at work. Given their popularity, they are of interest for researchers.

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University of Southern California Marshall School of Business’ Center for Effective Organizations and Ecolab Host the 2023 Strategic Employee Resource Group Leadership Summit

University of Southern California Marshall School of Business’ Center for Effective Organizations and Ecolab Host the 2023 Strategic Employee Resource Group Leadership Summit

The University of Southern California Marshall School of Business’ Center for Effective Organizations (CEO) has announced a joint event with Ecolab, Inc., a global sustainability leader offering water, hygiene and infection prevention solutions and services, to explore the impact of employee resource groups (ERGs) on business innovation and growth.