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Optimizing Capability to Drive Business Performance

November 7, 2023 - November 9, 2023

Program Purpose:

Well-designed capabilities are critical to optimize the operating model and deliver business performance. Capabilities need to be built and integrated at the business unit, team and individual levels. This workshop is designed to increase your ability to:

  • Systematically work through organizational performance challenges and root causes
  • Identify and prioritize the capabilities that need to be built for optimizing business performance
  • Diagnose interdependent business unit, team and individual barriers to performance, and design solutions that work
  • Understand how other organizations worked through the challenges of systematically improving strategy execution and operating model performance
  • Identify impact of digitalization and AI on your business processes and go-to-market systems

Topics Covered:

Organizational Capability Overview

  • Organization design models, including the Star model
  • The operating model
  • Organizational capability: the bridge between strategy & operations

Approaches to Building Organizational Capability

  • Organizational capability building blocks
  • Analyze different levels where work takes place: business process, team and individual. Understand the connections and how they come together to create org performance
  •  Driving organizational performance through the three pillars of work design, capability, and motivation
  • Systems mindset, diagnosis and solutions design

Challenges We Face

  • Tension between investing in new org capabilities, while maintaining existing

During the workshop, guest executives will share their learnings in building org capability. Experience hands-on practices through the use of case studies and tools. The session will include time to discuss your current challenges and how to best optimize your organization’s capabilities.

Target Audience / Who Should Attend: 

Mid-level leaders within HR and the Business who …

  • Have experience with organization design, including attending CEO’s Strategic Org Design l workshop, who want to deepen their learning and skills by drilling further into organizational capabilities.
  • Face key challenges impacting business performance which do not require a full organization redesign.

Comments from past participants:

“Love the tools. Love the conversations. Love the case studies and lessons learned as well as additional ways of learning.”

“Fantastic — thought provoking.”

“Very informative. Gave me great information I can reflect on and use.”

“The workshop is an excellent complement to the Organization Design workshops.”

Registration Deadline

October 27, 2023


Mondelēz Global International Headquarters
905 W Fulton Market, Chicago, IL 60607


Non-Sponsor: $3,995
Sponsor: $3,295


15% Group discount for teams of more than 3 people. Contact Vivian Jimenez for details.


The following Continuing Education Units (CEU) are available for this workshop:

• 2 CEUs
• Course #: CEO-012


Alec R. Levenson

Alec R. Levenson

Senior Research Scientist

Center for Effective Organizations

Winnie Doeswijk

Winnie Doeswijk

Global Head of Organisation Development


Raymond B. Eby

Raymond B. Eby



Carl Watson

Carl Watson

VP, Transformation, Organizational Strategy, & Culture (TOC)

NIKE, Inc.

Sarah Weaver

Sarah Weaver

Director of OD & Culture Activation


Additional Information

To pay by check or invoice

Email Vivian Jimenez or
call (213) 740-9814


On or before 10/16/23 the cancellation fee is $250.00.

From 10/17/23 to 10/30/23, 50% of the fee will be refunded.

Registration fees are non-refundable for cancellations received after 10/30/23 and for no-shows.

Event FAQ

Email Vivian Jimenez or
call (213) 740-9814

If you are with a sponsor company and do not have your discount code, log into your page by clicking on your organization’s name on the CEO Sponsor Companies page (under Sponsor CEO tab) to get the code. If you do not have your password, please contact us.


November 7, 2023
November 9, 2023


Vivian Jimenez


Mondelēz Global International Headquarters, Chicago, IL
905 W Fulton Market
Chicago, IL 60607 United States
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