Alec R. Levenson (CEO) and Tracy Faber (Pepsi/Co) share that in 2005 Frito-Lay’s senior executive team faced a challenge with their Route Sales Representatives (RSRs). The company was achieving sales and profitability targets. But high turnover and low productivity among the RSRs had made the task of meeting those targets progressively harder over time.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations