George S. Benson

Affiliate Research Scientist

George S. Benson is an Associate Professor at the University of Texas at Arlington and academic director of the Masters in Human Resource Management program. Dr. Benson earned his Ph.D. from the University of Southern California and completed a Post-Doctoral Fellowship at the Center for Effective Organizations in the Marshall School of Business.

Dr. Benson’s research focuses on performance appraisal, HR measurement, employee involvement, and strategic management of human capital. Dr. Benson’s writing has appeared in Journal of Applied Psychology, Academy of Management Journal, Human Resource Management, Organizational Dynamics, Sloan Management Review, and Training & Development among others.

Dr. Benson’s work with companies has included performance appraisal systems, HR metrics, job design, compensation, employee engagement and retention programs, employee attitude surveys, and training design and evaluation. He has worked with a wide range of organizations including Alcon Laboratories, ADESA Corporation, Aetna, Frito-Lay, HKS Inc., KFC-Yum Brands, Pratt & Whitney, and PriceWaterhouse Coopers. Dr. Benson previously worked as a researcher at the American Society for Training and Development in Alexandria, Virginia. He also holds degrees from Washington and Lee University and Georgetown University.

Recent Research

The Practitioner-Academic Gap: A View from the Middle

The practitioner-academic gap has been widely discussed for decades along with recommendations for increasing the practical application of management research. We review some of the

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Ratingless Performance Reviews: A Quasi-Experiment

We conducted a study of ratingless reviews in an organization that had an innovative and effective performance management process prior to adopting ratingless reviews. We collected data from the pilot and comparison units before and after the change to ratingless reviews. Results indicated some positive changes and no clear negative changes in the pilot units compared to the comparison units. Analysis suggests that positive results are primarily the result of more frequent feedback that is more oriented toward employee development rather than the ratingless reviews, per se.

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Hard Working Coworkers: A Multi-Level Cross-National Look at Group Work Hours and Work-Family Conflict

This study by Hoda Vaziri, Ph.D., George S. Benson, Ph.D., and Maritza Salazar Campo, Ph.D. investigates the relationship between coworker work hours and perceived work-to-family conflict (WFC) in a multinational sample of professional service employees.

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Performance Feedback Culture: The Key to Performance Management Effectiveness?

Gerry Ledford, George Benson, and Ben Schneider
February 7, 2017 9:00am - 10:00am (PT)

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Aligning Research and the Current Practice of Performance Management

Gerald E. Ledford, Jr. (CEO), George Benson (U Texas), Edward E. Lawler III (CEO) discuss how the debate over eliminating performance ratings addresses many important theoretical and practical issues.

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