This paper by Allan M. Mohrman Jr. provides a framework for understanding the intersection of office roles and office technology, and shows how roles were affected in a particular office setting.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Adaptively Learning About the Impacts of Information Processing Technologies in the Office
In this paper, Allan M. Mohrman, Jr. and Luke Novelli, Jr. make a case for the need to develop and use a research methodology that helps us learn about the impacts of information processing technologies in the office.
