Total Quality Management: Practices in the Fortune 1000

June 2, 1992
Edward E. Lawler, Gerald E. Ledford, Susan A. Mohrman
E. Lawler III, S Mohrman, and G. Ledford, Jr. report on the results of the Center for Effective Organizations survey of the Fortune 1000 companies. Particular focus is on the kind of total quality management practices which are adopted by these companies.

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