James O’Toole and Edward E. Lawler III, (Palgrave-Macmillan, 2006)
Thirty years ago, the bestselling “letter to the government” Work in America published to national acclaim, including front-page coverage in The New York Times, Wall Street Journal, and Washington Post. It sounded an alarm about worker dissatisfaction and the effects on the nation as a whole. Now, based on thirty years of research, this new book sheds light on what has changed — and what hasn’t. This groundbreaking work will illuminate the new critical issues — from worker demands to the new ethical rules to the revolution in culture at work.