Rich is a senior director of diversity and inclusion at Novant Health. In his role, Rich leads strategies and work that create a culture where people feel included, engaged and have a sense of belonging while achieving Novant Health’s goals.
Rich’s background includes both consulting and internal roles in the areas of organizational development, culture transformation, merger integration, and change management. He has led work for companies such as Motorola, PepsiAmericas, McDonald’s, Schering-Plough, Chicago Tribune Company, The Spiegel Group, and Exelon. Rich worked at Bank of America where he held roles responsible for organizational design, culture change, and team effectiveness. Prior to Novant Health, he was a senior consultant at The Center for Intentional Leadership where he helped clients create high-performing teams and cultures.
Rich received an M.A. degree With Honors in Industrial & Organizational Psychology from Roosevelt University and a B.A. degree in Psychology from Huntington University.
Rich is committed to the Hispanic community in Charlotte, and he has recently been appointed to the Governor’s Advisory Council for Hispanic/Latino Affairs. Additionally, Rich is a board member of Urban Promise and The Latin American Chamber of Commerce Charlotte.
Rich grew up in Guatemala City where he attended a military school before moving to the U.S. He resides in Charlotte, North Carolina with his wife and four daughters. In his rare moments of spare time, he enjoys anything related to his favorite soccer team, FC Barcelona, traveling to other countries, and summers at the beach with his family.