Leading HR when AI Transformation Never Stops: Insights from a Microsoft HR Leader

Session leaders: Prerna Ajmera (General Manager of HR Digital Strategy and Innovation at Microsoft) and Sharna Wiblen (Senior Research Scientist)

Monday, September 14, 2026
9:00 am PDT (Los Angeles) / 12:00 pm EDT (New York) / 5:00 pm BST (London)
(1.5 hours duration)

Hear from a Microsoft HR leader about what happens when transformation no longer has an endpoint.

Organizations have traditionally approached transformation as a process that could be planned, implemented, embedded, and ultimately stabilized. Yet AI is challenging this assumption fundamentally. AI has not only expanded organizational capability; it has accelerated the pace at which capability evolves. New agents, copilots, models, and workflows are emerging faster than many organizations can operationalize them across systems, processes, governance structures, and ways of working, making the traditional transformation cycle of implement, roll out, stabilize increasingly difficult to sustain. For HR leaders, this shifts the challenge significantly. The question is no longer simply how to implement AI, but how to lead effectively in an operating environment characterized by continuous change, evolving capability, and ongoing reinvention.

Join us for a live 90-minute Enterprise Effectiveness Network (EEN) session in which Prerna Ajmera (General Manager of HR Digital Strategy and Innovation at Microsoft) and Sharna Wiblen (Senior Research Scientist) will discuss how to approach and manage transformations when there is no longer a finish line. Prerna will share her experiences of leading change in Microsoft and suggest how HR can rethink how it operates, makes decisions, and scales in an always-on transformation environment.

Who should attend? 

• CHROs and senior HR leaders responsible for aligning workforce capability, technology and strategy
• HR technology and digital transformation leaders needing to execute in always-on contexts
• Organizational effectiveness and operating model specialists responsible for and involved in redesigning work and workforces
• Workforce strategy and people analytics leaders examining how AI capabilities reshape work
• Business leaders navigating AI-associated change

Prerna Ajmera is General Manager of HR Digital Strategy and Innovation at Microsoft, leading AI first workforce and employee experience transformation at enterprise scale. She partners with Microsoft product teams and leading HR technology companies to shape capabilities that extend beyond Microsoft, enabling customers across industries to benefit. With decades of HR technology transformation experience, Prerna focuses on solving why implementations take years and why value is frequently delayed, diluted, or never realized. Named one of HR Executive’s Rising Stars, Prerna is known for delivering measurable business value in complex, uncharted environments and for helping teams lead in a Future Unbound era with clarity, rigor, and trust.

What’s the Enterprise Effectiveness Network (EEN)?

The Enterprise Effectiveness Network (EEN) is a dynamic peer-to-peer community where we discuss and address talent, organizational, and strategy execution challenges. Led by USC’s Center for Effective Organizations (CEO) experts Alec Levenson, Jennifer Deal, Sharna Wiblen EEN sessions are 90-minute virtual sessions founded on research-backed insights. By joining us for our EEN sessions, you’ll gain access to expert and research-led discussions and practical tools and be part of a network of like-minded professionals committed to advancing enterprise effectiveness. Together, we tackle real-world issues at a depth that drives meaningful, lasting impact.