Total Quality-Oriented Human Resource Management

April 1, 1992
D. Bowen and E. Lawler III argue that human resources holds the key to sustained quality improvement. Consequently, the HRM department can potentially play a critical role in an organization's TQM effort.

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Complimentary Premium Access

Register for complimentary premium access to our working papers, editorials and webinars. It takes under 30 seconds. .