An Organizational Learning Framework for Understanding Business Process Redesign: A Case Study From the Financial Services Industry

March 5, 1997
In this paper, S. Mohrman, R. Tenkasi, and A. Mohrman, Jr. examine one company's experience with business process redesign coupled with the implementation of a new business strategy, advanced, networked information technology, and organizational design.

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Complimentary Premium Access

Register for complimentary premium access to our working papers, editorials and webinars. It takes under 30 seconds. .