Conversing Across Cultural Ideologies: East-West Communication Styles in Work and Non-Work Contexts
January 5, 2001
In research by Jeffrey Sanchez-Burks, Fiona Lee, Incheol Choi, Richard Nisbett, Shuming Zhao, and Jasook Koo, results suggest that cross-cultural differences in conversational indirectness are greater in work settings than in non-work settings. Implications for reducing cross-cultural miscommunication in organizations are discussed.