Last updated April 15, 2025
As businesses continue to navigate the ever-evolving challenges of today’s dynamic landscape, we want to remind you of the valuable resources available to support you and your organization. The shift to remote and hybrid work models, the acceleration of digital transformation, and ongoing disruptions to business models, supply chains, and revenue streams have reshaped the way organizations operate. At the same time, there is a growing recognition of the critical role companies play in supporting employees through periods of uncertainty and change.
In addition to CEO’s research and insights, we have curated a comprehensive collection of resources designed to help you and your teams address these challenges and build resilience. This hub is regularly updated to provide timely insights and practical tools for navigating today’s complexities.
Click here for HR Resources for Covid-19
April 15, 2025
AI Ethics Strategy Lessons From H&M Group
The global retailer’s AI ethics approach acknowledges that formal procedures only go so far. Managers focus on building everyone’s moral compass to make good decisions, one conversation at a time.
Resilience pulse check: Harnessing collaboration to navigate a volatile world
We continue to learn that we operate in a world in which we must expect the unexpected, yet companies feel unprepared to face rising threats and uncertainties.
Learning the Lesson: Rethinking Talent Management in the Age of AI
Experts predict AI could displace 92 million jobs globally by 2030, sparking both excitement and fear.
March 13, 2025
Who’s Making Your Talent Decisions?
Talent management software promises efficiency and objectivity, but in practice it can limit company-specific talent strategies.
The GenAI Focus Shifts to Innovation at Colgate-Palmolive
The consumer products company is using generative AI for the full innovation cycle, from synthesizing consumer insights and highlighting unmet consumer needs to suggesting new product concepts.
Superagency in the workplace: Empowering people to unlock AI’s full potential
Almost all companies invest in AI, but just 1 percent believe they are at maturity. Our research finds the biggest barrier to scaling is not employees—who are ready—but leaders, who are not steering fast enough.
How Remote Work Changes Design Thinking
Replacing onsite design-thinking sessions with virtual ones fundamentally changes the innovation process and outcomes.
February 14, 2025
Five Trends in AI and Data Science for 2025
From agentic AI to unstructured data, these 2025 AI trends deserve close attention from leaders. Get fresh data and advice from two experts.
The future of the office
A major upheaval reduced demand for office space on a global scale. The question now is, what’s the future of the office?
7 Trends that will shape HR in 2025
From building a culture of civility to upskilling en masse, here’s what HR professionals can anticipate in 2025.
January 13, 2025
Turbocharging Organizational Learning With GenAI
By working together, humans and machine agents can significantly expand knowledge-sharing, innovation, and competitive advantage.
8 Ways To Generate ROI From AI (By Entrepreneurs Actually Doing It)
Real businesses getting real results with AI.
The Prototype: Study Suggests AI Tools Decrease Critical Thinking Skills
New AI tools are slowly becoming ubiquitous, being added to the software and hardware we use every day (sometimes whether we like it or not). But if we’re using artificial intelligence to perform tasks, search for information and solve problems, what does that mean for the intelligence we’re born with?
December 5, 2024
Learning to Manage Uncertainty, With AI
Looks at how organizations that combine organizational learning and AI learning are better prepared to manage uncertainty. It examines how the emergence of generative AI is changing workers’ and organizations’ attitude toward the technology and the opportunities and risks that it poses.
AI for IT modernization: Faster, cheaper, better
Gen AI agents are starting to deliver breakthrough value, but only when companies figure out how to build and orchestrate hundreds of them.
AI Is The New UI. 3 Steps Business Leaders Must Take Now
Major enterprises across industries are already deploying AI as their primary interface, with remarkable results.
November 13, 2024
AI-driven total rewards: Navigating new frontiers
Can recent advancements in artificial intelligence (AI) materially impact the total rewards functions and help them achieve their strategic ambitions? And if so, how and when will we see progress?
A Fragmented Landscape Is No Excuse for Global Companies Serious About Responsible AI
A panel of experts weighs in on the lack of alignment around global standards and norms for responsible AI.
Go, teams: When teams get healthier, the whole organization benefits
Creating effective teams depends on multiple factors, including high levels of trust and communication, and understanding team context. A new approach helps elevate performance and create value.
October 14, 2024
Why boards are focused on human capital governance and risk
Today’s boards of directors see managing people issues as critical to creating and preserving value.
Artificial Intelligence Disclosures Are Key to Customer Trust
A panel of experts weighs in on whether organizations should disclose how their products use AI.
The gen AI skills revolution: Rethinking your talent strategy
Developing the software talent companies need to grow means thinking in terms of skills rather than roles to navigate this period of uncertainty around talent.
September 3, 2024
How AI creates cybersecurity vulnerabilities – and what to do about it
AI presents opportunities for innovation and efficiency, but also introduces data and cybersecurity risks. Through a multifaceted data security approach, you can protect your data and tap AI’s potential.
Exclusive: Google Exec Shares The Key To ROI On Generative AI
While 74% Of Companies Using AI Are Already Seeing Positive Returns, Vice President Of Global Generative AI Go-To-Market For Google Cloud Oliver Parker Says C-Level Buy-In Will Boost Them.
How Human-Informed AI Leads to More Accurate Digital Twins
A hybrid approach that combines human knowledge and machine learning delivers better results for mission-critical simulations.
August 5, 2024
A Noisy Office Is A Nuisance–And A Business Opportunity
After years of remote work, post-pandemic employees are struggling with office distractions. The solutions run from in-office phone booths to libraries to, surprisingly, adding more sound.
Organizations Face Challenges in Timely Compliance With the EU AI Act
A panel of experts weighs in on whether organizations are positioned to meet the requirements of the EU AI Act.
Tech services and generative AI: Plotting the necessary reinvention
The rapid emergence of generative AI has the potential to disrupt a dynamic the sector has relied on for decades, but it also offers an opportunity to tap a lucrative new market.
July 2, 2024
This New Hybrid Work Study Could Help Reconcile The War Over Work From Home
A randomized controlled trial published in the leading academic journal Nature finds two days of working from home improved job satisfaction and reduced turnover when compared to those working in offices five days a week.
Navigating the generative AI disruption in software
The technology could accelerate growth, but presents new challenges, including shifts in value pools, user segments, and competitive dynamics that could spur a realignment of product categories.
AI requires dynamic governance to seize opportunities and manage risks
Effective organizations move away from traditional risk management and governance models to fully leverage AI’s potential.
May 29, 2024
The promise and the reality of gen AI agents in the enterprise
Generative AI technology is improving so quickly that a range of new capabilities are rapidly coming online, but only for those who can understand how to use them.
Mayo Clinic’s Healthy Model for AI Success
The nonprofit health system’s technology and services are helping people throughout the organization build AI applications efficiently and safely.
The risks and rewards of how work is changing
Artificial intelligence (AI), an increase in digital technologies in the workplace, changing demographics and shifts in labor force participation are some of the factors that have combined to create a highly challenging environment for businesses around the world.
April 30, 2024
Empower your benefits enrollment and maximize your ROI
Digital tools are designed to help employers optimize their benefits costs, easily integrate wellbeing support, and enhance the overall employee experience.
How Building A Relationship With AI Can Improve Your Work
In many ways, AI is our Creature. We’ve created something far more powerful than we imagined possible, with a faster uptake than any human innovation before it.
AI-Related Risks Test the Limits of Organizational Risk Management
A panel of experts weighs in on whether organizations are effectively adjusting their risk management practices to govern artificial intelligence.
March 22, 2024
Employers Train Employees to Close the AI Skills Gap
Jobs of all stripes are being remade by this rapidly evolving technology, which has created a daunting workforce reskilling challenge for HR and learning leaders.
AI risk and governance: Utopian and dystopian views
Effective leaders embrace the complexities of AI, recognize the limits of their control and take steps to anticipate and manage risks.
AI Makes 32-Hour Workweek Possible, Says Rep. Mark Takano
Technology has brought humanity to a place where we can ask the question, ‘How much time does everyone need to work?’
February 21, 2024
Here’s How Generative AI Will Redefine The Workplace
HR leaders are now expected to go beyond their typical area of expertise (people) and understand/adopt new technologies (like AI) within the workforce, to both make teams more productive and create policies for safe use.
What Leaders Should Know About Measuring AI Project Value
Most AI/machine learning projects report only on technical metrics that don’t tell leaders how much business value could be delivered. To prevent project failures, press for business metrics instead.
LLMs and creative outputs: Synergistic lessons for innovative adoptions
LLMs have shown remarkable abilities across multiple subject matter domains. As they continue to evolve, LLMs are poised to become integral to human-machine collaboration across the entire creative process.
January 29, 2024
Five Key Trends in AI and Data Science for 2024
Artificial intelligence and data science became front-page news in 2023. The rise of generative AI, of course, drove this dramatic surge in visibility. So, what might happen in the field in 2024 that will keep it on the front page? And how will these trends really affect businesses?
5 things business leaders should consider in 2024
Effective leaders focus on strategies to operate efficiently and grow despite volatility and uncertainty.
Executives Cautiously Hit The Brakes On Artificial Intelligence
Close to three-quarters of executives, 72%, say they are purposely exercising restraint with generative AI investments, mainly due to societal pressures to use AI responsibly.
January 3, 2024
Can Workplaces Have Too Much Psychological Safety?
The notion of psychological safety is an idea first developed in the 1950s that has been extended in important and careful ways in recent years, especially by Amy Edmondson of Harvard Business School. The core of the idea is that a context that is psychologically safe is one where people feel they won’t experience interpersonal harm — being ridiculed or otherwise personally attacked — if they try to speak up, make mistakes, take risks, or ask for help.
The Hidden Opportunity in Paradoxes
When faced with impossible choices, organizations that embrace seemingly contradictory options expand the scope of what’s possible.
Tackling AI’s Climate Change Problem
The AI industry could soon be one of the largest contributors to carbon emissions, if current trends continue.
December 4, 2023
Are RAI Programs Prepared for Third-Party and Generative AI?
New research from MIT SMR and BCG reveals that most organizations are not prepared for the risks posed by generative AI tools.
Be ready, be resilient – the opportunities and threats of AI
A Financial Institutions podcast episode focusing on the benefits of businesses using AI and the regulatory changes and coverage challenges faced by FIs.
Micro Utility With Gen AI: Shopify’s Miqdad Jaffer
The digital commerce platform is helping entrepreneurs get their products to market faster by giving them tools built on generative AI.
How Next-Generation Technology Will Improve Open Enrollment
Employers have experienced mixed results in recent years when using new technologies to improve the benefits open enrollment process.
November 1, 2023
Accelerating change amid disruption
Effective leaders act decisively across five areas to increase revenue amid constant disruption.
The Profound Influence of Small Choices in Digital Collaboration
Simple decisions about how to use collaboration tools can set teams on a path toward either incremental or breakthrough innovations.
Tech talent in transition: Seven technology trends reshaping telcos
With technologies like edge computing, AI, and xRAN transforming telecom, leaders are reassessing how to capture value. Rethinking talent is a key piece of the puzzle.
October 2, 2023
The Why, What, and How of Skills-Based Talent Practices
Building a skills-based approach to hiring and talent development goes hand in hand with building a more equitable organization.
Does AI Signal the End of HR?
A recent Goldman Sachs report found that as many as 300 million jobs around the world could be affected by AI and automation, including office and administrative support roles. But replace HR? No. Not even close, according to both HR and technology experts. Not anytime soon, and quite likely, not anytime ever.
Follow the Leader: How a CEO’s Personality Is Reflected in Their Company’s Culture
There’s no ideal personality type for executives — but businesses need the right one for success.
August 17, 2023
LinkedIn Says ChatGPT-Related Job Postings Have Ballooned 21-Fold Since November
According to new data released Tuesday in LinkedIn’s Future of Work report, the share of global English-language job postings on the platform mentioning GPT or ChatGPT has increased 21 times since November 2022, when OpenAI first released its AI chatbot into the world.
Facilitating Decision-Making On Hybrid Work Across Levels
The post-pandemic work environment is drastically different, with many companies exploring hybrid models that blend in-office and remote work. These models provide employees with increased flexibility and autonomy, essential factors for boosting retention and productivity. However, effective implementation of these models remains a complex challenge.
How HR Is Using Generative AI in Performance Management
While more HR pros are using generative artificial intelligence (GenAI) for recruiting, employee communications and learning tasks, they’ve been slower to use it for performance management.
July 25, 2023
The AI Hype Cycle Is Distracting Companies
Machine learning has an “AI” problem. With new breathtaking capabilities from generative AI released every several months — and AI hype escalating at an even higher rate — it’s high time we differentiate most of today’s practical ML projects from those research advances.
Flexible and Effective: Leadership Strategies for the Hybrid Workplace
Many leaders don’t know how to manage work based on outcomes versus the proverbial “bums in seats” — tracking who is at the office and for how long. But it’s possible to have a high-performing, healthy workplace culture in a hybrid workplace, with flexibility in when and where people work. It just needs to be managed differently.
5 Key HR Metrics to Track
How to use people data to help make your company better.
July 5, 2023
13 Principles for Using AI Responsibly
The competitive nature of AI development poses a dilemma for organizations, as prioritizing speed may lead to neglecting ethical guidelines, bias detection, and safety measures. Known and emerging concerns associated with AI in the workplace include the spread of misinformation, copyright and intellectual property concerns, cybersecurity, data privacy, as well as navigating rapid and ambiguous regulations. To mitigate these risks, we propose thirteen principles for responsible AI at work.
With Burnout on the Rise, What Can Companies Do About It?
Workforce data highlights the need to understand burnout, measure its dimensions, and identify actions for managers and employees to mitigate its effects.
3 Steps to Prepare Your Culture for AI
The platform shift to AI is well underway. And while it holds the promise of transforming work and giving organizations a competitive advantage, realizing those benefits isn’t possible without a culture that embraces curiosity, failure, and learning.
June 19, 2023
Research: The Flexibility Options Your On-Site Employees Want
Gallup surveyed more than 5,700 U.S. workers in industries such as manufacturing, transportation, health care, education, and service to understand which flexibility options their employers were offering and which flexibility options would entice them to switch jobs.
The Death Knell For Full-Time In-Office Work
Once upon a time, the office was a bustling hive of productivity, with workers flocking together daily in a shared workspace. But in recent years, this familiar scene has become a vanishing relic of a bygone era.
How Remote Work Empowers Women And Fights “Greedy Work”
The growth of remote and hybrid work may be the pandemic’s silver lining, offering a solution to the tension between career and family.