Susan Resnick-West and Mary Ann Von Glinow recall how on January 28, 1986 millions watched as the Spaceship Challenger blew up only seconds after take off. Some say the incident was avoidable. Hours before the tragedy, Thiokol project engineers pleaded with authorities to delay the launch.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Edward E. Lawler III, Allan Mohrman, Jr., and Susan Resnick report on a series of studies concerned with performance appraisal effectiveness.
The impacts of performance appraisal system design elements (e.g. type of appraisal form, timing of form completion and
whether or not the subordinate compiles information for the review) on (1) perceptions of work planning during the performance appraisal session, (2) subordinate ownership involvement in the session, and (3) performance improvements are examined in this paper by Susan Resnick and Allan M. Mohrman, Jr.