Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Ratingless Performance Reviews: A Quasi-Experiment

We conducted a study of ratingless reviews in an organization that had an innovative and effective performance management process prior to adopting ratingless reviews. We collected data from the pilot and comparison units before and after the change to ratingless reviews. Results indicated some positive changes and no clear negative changes in the pilot units compared to the comparison units. Analysis suggests that positive results are primarily the result of more frequent feedback that is more oriented toward employee
development rather than the ratingless reviews, per se.

New CEO-WorldatWork (WaW) Monograph on Cutting Edge Performance Management

Cutting-Edge Performance Management: 244 Organizations Report on Ongoing Feedback, Ratingless Reviews and Crowd-Sourced Feedback
Published by WorldatWork, September 2016

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Premium Access

Register for premium access to our working papers, editorials and webinars. It takes under 30 seconds. .

Hard Working Coworkers: A Multi-Level Cross-National Look at Group Work Hours and Work-Family Conflict

This study by Hoda Vaziri, Ph.D., George S. Benson, Ph.D., and Maritza Salazar Campo, Ph.D. investigates the relationship between coworker work hours and perceived work-to-family conflict (WFC) in a multinational sample of professional service employees.

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Premium Access

Register for premium access to our working papers, editorials and webinars. It takes under 30 seconds. .

It’s Rating Season. Time to Play “The Game”

It’s Rating Season. Time to Play “The Game”

Alan Colquitt, Ph.D.
It’s that time of year again, time for the most important part of performance management. It’s rating season. The time for playing nice is over—for optimistic plans, feedback, coaching, and development.

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Premium Access

Register for premium access to our working papers, editorials and webinars. It takes under 30 seconds. .

Performance Feedback Culture Drives Business Impact

A new publication by Gerald E. Ledford, Jr. Ph.D. and Benjamin Schneider, Ph.D. highlights the study of 234 organizations and shows that the key to performance management effectiveness is creating a performance feedback culture (PFC).

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Premium Access

Register for premium access to our working papers, editorials and webinars. It takes under 30 seconds. .

The Elusive Linkage Between CEO Pay and Corporate Performance

Gerry Ledford and Ed Lawler comment on Aguinis, Martin, Gomez-Mejia, O’Boyle, and Joo, adding another perspective on CEO pay.

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Premium Access

Register for premium access to our working papers, editorials and webinars. It takes under 30 seconds. .

Remove the Shackles from Performance Management so it can Serve your Business

Remove the Shackles from Performance Management so it can Serve your Business

According to recent Gallup statistics, 95% percent of managers are dissatisfied with their Performance Management systems and only 14% of employees feel PM helps them improve.

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Premium Access

Register for premium access to our working papers, editorials and webinars. It takes under 30 seconds. .

Size Doesn’t Matter. Some Comments on the United Airline Bonus Lottery

Size Doesn’t Matter. Some Comments on the United Airline Bonus Lottery

Alan Colquitt, Ph.D. comments about United Airline’s move to replace their bonus system with a lottery.

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Premium Access

Register for premium access to our working papers, editorials and webinars. It takes under 30 seconds. .

Systems Diagnostics are Essential to Create High Performance

Systems Diagnostics are Essential to Create High Performance

Alec Levenson explains that at its most fundamental, a systems approach demands that we look at the entire organizational system when diagnosing the sources of performance problems to identify solutions that work.

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Premium Access

Register for premium access to our working papers, editorials and webinars. It takes under 30 seconds. .

Analytics and Design for High Performance

In this webinar Drs Levenson and Fink review the evidence on the roles of technology and control systems in promoting performance, separate from employee engagement. They show how engagement can help enhance performance in some jobs while having little to no impact in other jobs.

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Premium Access

Register for premium access to our working papers, editorials and webinars. It takes under 30 seconds. .

How Companies Can Really Impact Service Quality

A new paper by Ben Schneider in People + Strategy. Abstract: Over time, my colleagues and I have developed, tested, and refined measures of a climate for service quality that can actually predict three years out company corporate market value (Tobin’s q), as well as performance on the American Customer Satisfaction Index. When improvements in service quality can deliver those types of returns, most senior executives want to know what really makes the difference.

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Premium Access

Register for premium access to our working papers, editorials and webinars. It takes under 30 seconds. .

Untangling Engagement and High Performance

Alec Levenson (CEO) and Alexis Fink (Intel) explain how employee engagement and performance are supposed to be closely related, and there is both empirical and conceptual support for a strong relationship.

Please Sign In

This content is available only to members and requires a valid login. If you are already a member, please log in first, after which you will return to this post.

Register For Premium Access

Register for premium access to our working papers, editorials and webinars. It takes under 30 seconds. .