Jennifer J. Deal

CEO Senior Research Scientist

Jennifer J. Deal is a senior research scientist at the Center for Effective Organizations and a contributor to The Wall Street Journal’s “Experts” panel on leadership. Her work focuses on global leadership and generational differences, and has been featured in such media outlets as the Wall Street Journal, New York Times, The Economist, The Guardian, Harvard Business Review, strategy+business, Forbes, South China Morning Post, Globe and Mail, and Training Development Magazine.

Before coming to CEO, Jennifer was a researcher at the Center for Creative Leadership for 23 years, helping leaders around the world more effectively address the challenges they face. In addition to her academic and popular press writing in areas such as on generational differences, digital transformation, employee engagement, global management, and women in leadership, in 2002 Jennifer co-authored Success for the New Global Manager (Jossey-Bass/Wiley Publishers). Her second book Retiring the Generation Gap (Jossey-Bass/Wiley Publishers) was published in 2007. Her third book entitled What Millennials Want from Work (McGraw Hill Publishers) was co-authored with Alec Levenson in 2016.

An internationally recognized expert on generational differences, she has spoken on the topic on six continents (North and South America, Europe, Asia, Africa, and Australia).

She holds a B.A. from Haverford College, and an M.A. and Ph.D. in industrial/organizational psychology with a specialty in political psychology from The Ohio State University.


Contact Information

Recent Research

CEO Research Statement by Jennifer Deal

The Center for Effective Organizations is thrilled to welcome Jennifer Deal as a Senior Research Scientist. Her research statement follows: Overall Research Program My research

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How to Give Women a Fair Shot at Advancement

At most companies, the competition for career success is systemically skewed in favor of men. Here’s how to change that.

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What distinguishes the Millennial generation from Generation X at work?

Jennifer J. Deal (Center for Creative Leadership), Alec R. Levenson (CEO), and George S. Benson (University of Texas) answer the questions, "So what drives organizational commitment, helps Gen Xers and Millennials thrive, and improves retention? And what do organizations need to know about what is different for Millennials and Gen Xers, so they can most effectively address the needs of each generation?"

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What works for leading the new multi-generational workforce

Alec R. Levenson (CEO), George S. Benson (University of Texas), and Jennifer J. Deal (Center for Creative Leadership) recently completed a global research project that provides the most comprehensive view of the multi-generational workforce to date.

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