Jennifer J. Deal is a senior research scientist at the Center for Effective Organizations and a contributor to The Wall Street Journal’s “Experts” panel on leadership. Her work focuses on global leadership and generational differences, and has been featured in such media outlets as the Wall Street Journal, New York Times, The Economist, The Guardian, Harvard Business Review, strategy+business, Forbes, South China Morning Post, Globe and Mail, and Training Development Magazine.
Before coming to CEO, Jennifer was a researcher at the Center for Creative Leadership for 23 years, helping leaders around the world more effectively address the challenges they face. In addition to her academic and popular press writing in areas such as on generational differences, digital transformation, employee engagement, global management, and women in leadership, in 2002 Jennifer co-authored Success for the New Global Manager (Jossey-Bass/Wiley Publishers). Her second book Retiring the Generation Gap (Jossey-Bass/Wiley Publishers) was published in 2007. Her third book entitled What Millennials Want from Work (McGraw Hill Publishers) was co-authored with Alec Levenson in 2016.
An internationally recognized expert on generational differences, she has spoken on the topic on six continents (North and South America, Europe, Asia, Africa, and Australia).
She holds a B.A. from Haverford College, and an M.A. and Ph.D. in industrial/organizational psychology with a specialty in political psychology from The Ohio State University.