In my previous post I discussed why ROI falls short as a tool for making business decisions. Here I address why ROI doesn’t live up to the promise it’s supposed to have for evaluating human capital and HR.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Making Talent Analytics and Reporting Into a Decision Science
John W. Boudreau (CEO) and Edward E. Lawler III (CEO) explain how talent analytics and reporting must shift from a focus on cost-efficiency and process effectiveness, while familiar and important, to a balanced combination that also extends to strategic measures that enhance talent and business decisions.
The ROI monster under the bed: Alec Levenson’s latest post on LinkedIn
Return on investment (ROI) is perhaps the most universally applied tool ever created in the history of finance. It is a standard measurement used to evaluate the financial return from an investment or project.
Data-Driven Storytelling, 5/7/15
Theresa Welbourne discusses how Data-Driven Storytellers help leaders use HR data to have highly interactive dialogues that lead to decisive action that fuels high-impact and measurable business results.
Talent Analytics Measurement and Reporting: Building a Decision Science or Merely Tracking Activity?
John W. Boudreau (CEO) and Edward E. Lawler III (CEO) ask the question “Is the use and effectiveness of talent and HR reporting progressing from a focus on cost-efficiency and process-effectiveness, and toward a balanced combination that includes them, but extends to strategic measures than enhance talent and business decisions?”
The New Frontier of Analytics: Going Beyond Data and ROI, December 2, 2014
In this webinar, Alec Levenson will present a comprehensive approach to conducting enterprise and human capital analytics in an integrated way to maximize both organizational capability and bottom line impact.
Data-Driven Storytelling, 4/22/14, recording/slides
Theresa Welbourne (Research Professor, CEO), and special guest, Katie Metcalf (HR Data Analyst Manager, Microsoft)
Data-Driven Storytellers help leaders use HR data to have highly interactive dialogues that lead to decisive action that fuels high-impact and measurable business results.
Learning Analytics that Maximize Business Impact
This article covers analytics for evaluating the impact of training and development (T&D). There is a literature on measuring T&D impact, starting with Kirkpatrick’s classic model and ROI calculations promoted by Phillips and others. Alec Levenson takes a different approach, using analytics of T&D to inform not just program measurement, but also program design and implementation.
HR Analytics – Turning Survey Data into Action, 12/04/13, Recording/Slides
It is easier than ever to access and analyze HR and employee data. In this session, Alec Levenson will review a number of common data and survey practices in use today and discuss alternatives that can lead to deeper insights.
The Promise of Big Data for HR
Alec R. Levenson (CEO) argues that “Big data” is all the rage these days. Companies have been making large advances in understanding their customers and markets as we gather more and more information on how people shop, work and live their lives.
Data-Driven Storytelling, 5/13/13
Data-Driven Storytellers help leaders use HR data to have highly interactive dialogues that lead to decisive action that fuels high-impact and measurable business results.
Using HR Analytics for Modeling and Making Sense of Compensation, 12/12, Audio/Slides
In this webinar Alec Levenson reviewed the principles and uses of models as decision making aids, even when there is not enough time or data for doing statistical analysis.