Resolving Communication Dilemmas in Database-Mediated Collaboration

October 12, 1999
Michael E. Kalman, Peter R. Monge, Janet Fulk, and Rebecca Heino discuss how in organizational settings, a communication dilemma exists whenever the interests of a collective (i.e., team, organization, interorganizational alliance) demand that people voluntarily share privately held information, but their individual interests motivate them to withhold it instead.

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