We all know that corporate communities are the Holy Grail for employee engagement and productivity. The advent of coronavirus means that strong, productive, engaged internal communities are no longer just a “nice-to-have”, but can be a competitive differentiator.
HotChillee provides a fascinating case study of how online communities can be used for both member engagement and organizational transformation, building on tools such as Slack and Google G Suite. In this session, Sven Thiele, founder of HotChillee, will share insights from one of the world’s largest and most exclusive cycling communities.
In the first stage, HotChillee transformed strategic decision-making by leveraging online platforms and tools to increase transparency, trust and engagement among a broad community of stakeholders beyond the leadership team. In the process, they accelerated the time to decision from months to days.
In the second stage, in response to COVID-19, they leveraged those same online resources and community-building expertise to create a blended offline/online experience. The rest is history, and HotChillee is now a key part of every members’ life – offline and online.