This paper by Alec R. Levenson (CEO), Michael J. Fenlon (PwC), and George Benson (University of Texas) explains a rethinking of the meaning of total rewards that led to changes that produced lasting reductions in turnover and direct bottom-line benefits.
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Research and Insights from the Center for Effective Organizations
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Where Counting Counts: Data Document a Dramatic Turnaround in Employee Relations among Accounting Professionals
This paper by Michael J. Fenlon (PwC) and Susan A. Mohrman (CEO) describes PricewaterhouseCooper’s (PwC) situation starting in the early 2000’s, when a serious problem with turnover was costing the firm “approximately $40 million annually.”
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