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Research and Insights Archive
Research and Insights from the Center for Effective Organizations
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Putting Fluid Work on a Solid Platform
My previous blog described how COVID has accelerated the melting of traditional jobs into more fluid work elements (such as tasks) and melting traditional job holders into more fluid worker capabilities (such as skills). Fluid work can empower or exploit workers, and...
Jobs are Melting into Fluid Work
The COVID crisis has revealed how remarkably workers apply “hidden” capabilities their organizations never used before, shifting quickly to their most pivotal contributions.* What may be less obvious is how this has accelerated melting traditional jobs into fluid...
Robots Don’t Get Sick
COVID and other current crises have revealed the value of work automation, with justifiable celebration.* Scientists at the University of Liverpool have a new lab assistant with a very strong work ethic: a robot chemist that conducts experiments by itself. The 1.75-metre-tall intelligent robot moves around the laboratory, avoiding human co-workers and obstacles while performing […]
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Looking Beyond the Novelty to the Future of Work
Navigating the Paradox with Four Questions The current paradox requires effectively managing the crisis, AND looking beyond today’s accomplishments to take actions now, that will sustain the vital lessons for the future. These four questions help guide the journey through the paradox, to create the most pivotal value for the future of work: What are […]
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Why Your Work Automation “Climate” Matters As Much As Upskilling
This article originally appeared on Visier.com New research on workplace climate offers important insights for measuring, facilitating and enhancing successful work automation. John Boudreau and Benjamin Schneider share why workforce automation readiness requires more than just enhanced worker capabilities. When it comes to preparing for future work automation, the dominant focus is on upskilling worker capability, […]
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Preliminary results of the 2019 HR Global Study
The Center for Effective Organizations (CEO) has administered surveys of the human resource function in 1995, 1998, 2001, 2004, 2007, 2010, 2013, 2016, and 2019. The results of the surveys yielded important data and publications on how Human Resource departments have operated and changed throughout the years. It is frequently cited and provides valuable information about HR effectiveness. Recently, CEO has completed its ninth study, and fourth global study.
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HR Leaders Must Accelerate Preparations for the Future Digital Organizations
New evidence from the Center for Effective Organizations’ Global HR Excellence survey suggests HR leaders must move faster to prepare for the fast-emerging digital organization.
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Beyond “Upskilling”: Measuring the Climate for Work Automation with the “Work Automation Index”
With all the attention to enhancing the skills of workers to cope with work automation, CEO affiliate Dr. Benjamin Schneider, and Dr. John Boudreau realized that organizations are overlooking pivotal elements to work automation success.
The Future HR: Five Essential but Overlooked Questions
The future of HR is inextricably entwined with the future of work, leadership, society and organizations. It has long been insufficient to consider the future of HR strictly from the perspective of changes in the HR function, its organization, its operating model and its technology. Such questions are important, but HR leaders and their constituents (non-HR leaders, investors, workers, policy-makers and others) must consider the future of HR through more fundamental questions about the future of work.
Investing in People: Financial Impact of Human Resource Initiatives, Third Edition
The demand for organizational accountability has never been greater. The future of work, talent, and employment are changing at an unprecedented pace, and organizational decisions about how to invest in people are under increasing scrutiny. Leaders realize their decisions about human resources are crucial in an uncertain and interconnected world, yet decisions about people remain among the least systematic and evidence-based, compared to resources such as money and technology. Investing in People draws upon state-of-the art practice and research across disciplines including psychology, economics, accounting, and finance to provide HR professionals and leaders with proven guidelines for evaluating key HR initiatives.