Using AI to Transform Organizations: The Promise and the Barriers

November 20, 2025

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AI is bringing a tsunami of change, challenge and opportunity to organizations. Everything from product development and backend operations, to the basics of how work is organized and executed is being reconsidered and redesigned by the organizations who are leading this revolution.

Yet for all the hype, progress on the ground is slower than expected in most organizations. Disappointing deployments are giving leadership pause.

Organizations are coming to the realization that winning with AI isn’t a technology problem, it’s a transformation problem. Capitalizing on the incredible power offered by generative AI and advanced analytics requires strategic clarity, sound data, thoughtful governance and effective staff.

On November 20, Alexis Fink, John Boudreau and Alec Levenson had lively conversation about how organizations can set themselves up for success in the age of AI. We covered:

  • Competitive advantage: How to target your AI investments at projects with real ROI – and why simply mandating LLM use won’t deliver the results you need
  • Redesigning work: How breaking work and business processes down to the task level unlocks design options and paves the way to efficiency, effectiveness … and better work for humans
  • Building guardrails: How to safeguard your AI systems to deliver reliable, useful results