Research and Insights Archive

Research and Insights from the Center for Effective Organizations

From Performance Management to Forward Focus – How DIRECTV Revolutionized the Process, Experience, and Culture of Feedback

This paper by Jennifer Jaffe, Maren Dollwet, Traci Conner, Katelynn Duffel, and Matthew Lucy (DIRECTV, LLC.) provides a unique case study on how DIRECTV has taken a holistic perspective on performance management and demonstrated data-driven and innovative ways to drive employee engagement through performance management.

Commentaries on “The Changing Landscape of Employee Rewards: Observations and Prescriptions”

This paper first summarizes key themes from a recent paper by Gerald Ledford that was published in Organizational Dynamics. That paper reviewed changes in employee reward systems during the past 35 years, looked at factors explaining the changes, and recommended a set of five changes in the future. Five distinguished corporate HR leaders then comment on the paper, exploring a number of important topics in contemporary employee rewards.

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