Susan A. Mohrman, Thomas Cummings, and Edward E. Lawler III explain that concern about the usefulness of organizational research exists in both the academic and practitioner communities.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Employee Involvement in Declining Organizations
Susan A. Mohrman and A. Mohrman, Jr. argue that declining organizations are both an impetus for and an impediment to employee involvement approaches to management.
Quality of Work Life
Susan A. Mohrman and Edward E. Lawler III discuss how in the middle 1970s, American industry began to search for new approaches to management suitable for an emerging world economy characterized by rapid technological change, and for a workforce with increased education, expectations, and willingness to challenge the status quo.
The Impact of Quality Circles: A Conceptual View
Susan A. Mohrman states that Quality Circles (Q.C. Circles) are one of the most recent managerial innovations to be widely adopted by American businesses.
Employee Participation Programs: Implications for Productivity Improvement
Susan A. Mohrman states that the relationship between organizational effectiveness and employee participation in decision-making has been the subject of academic interest for decades.
Beyond Testimonials: Learning from a Quality Circles Program
Susan A. Mohrman and L. Novelli state that quality circles programs are based on the assumptions that employee participation leads to valued outcomes such as intrinsic satisfaction and recognition, and that it also results in the implementation of changes which enhance productivity and satisfaction.
Implementing Quality Work Life Programs
Susan A. Mohrman and Thomas Cummings state that quality of worklife programs attempt fundamental value and behavioral changes in organizational. This requires the establishment of structures and processes to facilitate learning. Such structures and processes are discussed.
A Little Bit of Participation Can be a Dangerous Thing
In this paper by L. Novelli and Susan A. Mohrman, the impact of the duration of participation in rotating, voluntary problemsolving groups on worker perceptions and attitudes was examined in the context of a quality circle type program in a food warehouse.
A Dynamic Approach to Employee Attachment and Withdrawal
Susan Albers Mohrman (USC) and Mary Ann Von Glinow (USC) examined employee attachment and withdrawal for a sample of electronics workers located in the Silicon Valley.