This insightful Research Agenda presents the foundations of employee engagement, providing a framework for future research to serve as an evidence-based guide to practice. Offering an overview of contemporary engagement theory and research, it addresses important new directions for expanding our current understanding of the meaning, focus, development and outcomes of engagement.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Gratitude, mindfulness and empowerment. Not words usually associated with hard-charging, data-driven organizations—until recently. Increasingly, academic research is proving that employee well-being benefits company culture, employee retention and productivity, and the call to integrate these principles into everyday operations is entering the mainstream. Three USC Marshall researchers including CEO’s Jennifer Deal discuss details of their latest research into this topic.
“What’s My Energy?” Take a test drive to learn more about the daily energy pulsing initiative designed to help you learn and improve your personal energy while coping with the challenges of a pandemic. The new What’s My Energy platform, developed by Dr....
The latest edition of the Leadership Pulse™ survey of 200 leaders from firms around the world suggests clear links between executives who optimize their energy, leadership support for diversity, and how teams view their organizations’ diversity initiatives.
Collision and Reflecting: Why Employee Resource Groups Make Diversity and Inclusion Initiatives Work
Diversity and inclusion (D&I) is a hot topic today. It was always important, but now it’s ‘hot’ – that means people are paying attention to it like never before. Senior executives are looking to diversify their teams and boards while D&I professionals are striving to find the best way to engage employees, educate them and […]
Benjamin Schneider, Ph.D. discusses workforce engagement: What it is, what drives it, and why it matters for organizational performance.
Benjamin Schneider (CEO) discusses how there is considerable debate about whether employee engagement in the work they do has long-term benefits for the companies in which they work.
Alec Levenson (CEO) and Alexis Fink (Intel) explain how employee engagement and performance are supposed to be closely related, and there is both empirical and conceptual support for a strong relationship.
In this webinar with Ben Schneider dove into employee engagement. Ben showed how company-level employee engagement—workforce engagement—gets reflected in future financial and customer satisfaction outcomes, discuss what drives engagement, and how a culture of engagement can get created in companies to produce important strategic consequences.
In this article Alec Levenson (CEO) takes an in-depth look at high performance, how it’s related to and different from engagement, and what leaders have to do to develop and sustain high performance.
Learn why service quality is important and takeaway tools for creating a service climate. Benjamin Schneider will present guidelines on what it takes to deliver outstanding service based on company examples and decades of research.
What Millennials Want from Work (Jennifer J. Deal and Alec Levenson (McGraw-Hill Education, 2016)) explains how to design talent, engagement, and retention strategies that will successfully attract, manage, develop, and retain the young workers companies need for sustainable growth.