Susan A. Mohrman states that the relationship between organizational effectiveness and employee participation in decision-making has been the subject of academic interest for decades.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Beyond Testimonials: Learning from a Quality Circles Program
Susan A. Mohrman and L. Novelli state that quality circles programs are based on the assumptions that employee participation leads to valued outcomes such as intrinsic satisfaction and recognition, and that it also results in the implementation of changes which enhance productivity and satisfaction.
Quality of Work Life: Perspectives and Directions
Quality of Work Life as a variable and concept is explored throughout its different stages of development in this paper by David A. Nadler and Edward E. Lawler III.
The Role of Feedback in the Creation of Useful Knowledge
Mary Ann Von Glinow and Nirmal Sethia explain that practical usefulness or relevance of the knowledge produced in academic settings has become an issue of growing concern in recent years.
A Little Bit of Participation Can be a Dangerous Thing
In this paper by L. Novelli and Susan A. Mohrman, the impact of the duration of participation in rotating, voluntary problemsolving groups on worker perceptions and attitudes was examined in the context of a quality circle type program in a food warehouse.
The Diffusion of QWL as a Paradigm Shift
Allan M. Mohrman, Jr. (CEO) and Edward E. Lawler III (CEO) define the construct of paradigm in terms of its component elements: subject matter, values, methods, social networks, theories, and exemplars.
Productivity and the Quality of Work Life
Edward E. Lawler III (CEO) and G. Ledford, Jr. (CEO) summarize the results of eight case studies of quality of worklife change programs.
A Dynamic Approach to Employee Attachment and Withdrawal
Susan Albers Mohrman (USC) and Mary Ann Von Glinow (USC) examined employee attachment and withdrawal for a sample of electronics workers located in the Silicon Valley.
An Appraisal of Performance Appraisal: Summary Results of a Large Scale Study
Based on a survey of managers and subordinates’ beliefs and assumptions about performance appraisal, on-site interviews and personnel records, this paper by Allan M. Mohrman, Jr. (USC) assesses performance appraisal practices in a large multi-national corporation.
Employee Influence on Decisions: An Analysis
Edward E. Lawler III (CEO), Patricia A. Renwick (USC), and R. J. Bullock (University of Houston) report the results of a study concerned with the kinds of work place decisions that employees wish to influence.
