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Research and Insights from the Center for Effective Organizations

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The Future of HR and Effective Organizations

Jun 8, 2011 | Future of HR, Organizational Effectiveness, Sponsor Content

This article by John Boudreau (CEO) and Ian Ziskin (CEO and Exec Excel) describes the results of an ongoing initiative by CEO to understand the future of HR, and in particular its relationships within effective organizations in dynamic environments.

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Models & Choices for Shared Functions & Services, 4/11/2011

Apr 11, 2011 | Organization Design, Organizational Effectiveness

Chris Worley and Sue Mohrman talk about Models and Choices for Shared Functions and Services. They provide models and company examples of how to design shared functions, services and Centers of Excellence.

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Creating Sustainable-Effective Businesses

Mar 7, 2011 | Organizational Effectiveness, Sponsor Content, Sustainability

Edward E. Lawler III (CEO) and Christopher G. Worley (CEO) talk about necessary steps and give example of companies making themselves into sustainably effective organizations.

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Performance Management: Creating an Effective Appraisal System

Nov 16, 2010 | Organizational Effectiveness, Performance Management, Sponsor Content

Edward E. Lawler III (CEO) explains that the existence of an effective performance management system is often the major differentiator between organizations that produce adequate results and those that excel. Without a focus on performance management at all levels of an organization, it is hard to see how an organization can find a competitive advantage that is based on its talent.

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Emotions, Values, and Methodology: Contributing to the Nature of the World We Live In Whether We Intend To or Not

Sep 14, 2010 | Organization Design, Organizational Effectiveness, Sponsor Content

Susan Albers Mohrman (CEO) explains that traditional management research has advocated arms‐length, systematic studies that treat organizations and the people in them as subjects.

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CHROs and Boards: A Missing Link

May 5, 2010 | Organizational Effectiveness, Sponsor Content

Edward E. Lawler III (CEO) states that it’s not a pretty picture – in fact, it is not much of a picture at all! The relationship between corporate boards and CHROs is often so distant as to be of little practical significance from a board and organizational effectiveness perspective.

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Valour Pulse and Energy Pulse

Sep 1, 2009 | Organizational Effectiveness, Sponsor Content

Theresa M. Welbourne’s (CEO) Valour Pulse and Energy Pulse questions are based on over 20 years of research on what drives firm performance.

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Designing Matrix Organizations That Actually Work, 6/17/2009

Jun 17, 2009 | Organization Design, Organizational Effectiveness

Jay addresses the design of successful matrix organizations. He features the Star Model as a guide to design. He emphasizes the point that designing a successful matrix is less about structure and more about designing management processes, creating joint goals, managing conflict, clarifying roles and responsibilities and creating strong management teams; ends with HR practices, reward systems and selection criteria to complete the Star Model.

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Corporate Board Attributes, Team Effectiveness and Financial Performance

Jul 1, 2008 | Organizational Effectiveness, Performance Management, Sponsor Content

G. Tyge Payne (Texas Tech University), George S. Benson (University of Texas), and David L. Finegold (Rutgers University) discuss how researchers have recently begun to integrate the literature on corporate boards with that of team effectiveness in an effort to understand how boards function and impact company performance.

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Are All Nonfinancial Performance Measures Created Equal? Evidence on Customer Satisfaction and Employee Satisfaction Measures from the Homebuilding Industry

Sep 11, 2007 | Organizational Effectiveness, Performance Management, Sponsor Content

Clara Xiaoling Chen (University of Illinois), Melissa Martin (USC), and Kenneth A. Merchant’s (USC) findings suggest that the validity of a business model depends not only on the soundness of the conceptual model per se, but also on how the variables in the business model are measured.

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Silence Speaks Volumes: The Effectiveness of Reticence in Comparison to Apology and Denial for Responding to Integrity- and Competence-Based Trust Violations

Aug 7, 2006 | Organizational Effectiveness, Sponsor Content, Strategy Execution

Donald L. Ferrin (Singapore Management University), Peter H. Kim (USC), Cecily D. Cooper (University of Miami), and Kurt T. Dirks (Washington University in St. Louis) Prior research on responses to trust violations has focused primarily on the effects of apology and denial. We extend this research by studying another type of verbal response that is often used to respond to trust violations, but has not been considered in the trust literature: reticence.

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It Should Be All About Organizational Effectiveness

Jul 12, 2005 | Future of HR, Organizational Effectiveness, Sponsor Content

Edward E. Lawler III (CEO) states that it is the best of times and the worst of times for the HR functions in corporations. The foundation upon which HR functions were built has shifted dramatically in the last few decades.

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