Alec Levenson, senior research scientist with the Center for Effective Organizations at the Marshall School of Business at USC, discusses on KPCC AirTalk.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Investing in People: Financial Impact of Human Resource Initiatives, Third Edition
The demand for organizational accountability has never been greater. The future of work, talent, and employment are changing at an unprecedented pace, and organizational decisions about how to invest in people are under increasing scrutiny. Leaders realize their decisions about human resources are crucial in an uncertain and interconnected world, yet decisions about people remain among the least systematic and evidence-based, compared to resources such as money and technology. Investing in People draws upon state-of-the art practice and research across disciplines including psychology, economics, accounting, and finance to provide HR professionals and leaders with proven guidelines for evaluating key HR initiatives.
Mind the Gap: How Human Resources Can Become More Integral to the Corporate Boardroom Agenda
A chapter for the second edition of “The Handbook of Board Governance,” authored by Jay A. Conger, Ph.D. and Edward E. Lawler III, Ph.D.
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Human Resource Excellence: An Assessment of Strategies and Trends
Tracing changes in a global sample of firms across the US, Europe, and Asia, this landmark volume by Ed Lawler and John Boudreau (Stanford University Press, 2018) provides an international benchmark against which to measure a company’s HR practice.
Benjamin Schneider (CEO) selected the winner of the 2017 Walker Prize
We are delighted to announce that Ben Schneider of the Center for Effective Organizations has been selected as the winner of the 2017 Walker Prize (honoring the best paper) for his article “How Companies Can Really Impact Service Quality” in the SHRM publication called People + Strategy.
How Companies Can Really Impact Service Quality
Benjamin Schneider (CEO)
Fall 2017
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How Companies Can Really Impact Service Quality
A new paper by Ben Schneider in People + Strategy. Abstract: Over time, my colleagues and I have developed, tested, and refined measures of a climate for service quality that can actually predict three years out company corporate market value (Tobin’s q), as well as performance on the American Customer Satisfaction Index. When improvements in service quality can deliver those types of returns, most senior executives want to know what really makes the difference.
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Workforce Planning that Really is Strategic
Alec Levenson and Alexis Fink share how most workforce planning efforts are fairly short sighted and narrow, and could more accurately be called 12 month hiring plans. Strategic workforce planning promises to deliver greater value by using a longer time horizon and a talent supply chain approach.
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Control, Services and Decisions: The Evolution and Impact of the HR Value Proposition
Does HR drive more effectiveness and organizational performance by improving traditional HR value propositions, such as compliance and services, or by improving decisions? John Boudreau and Ed Lawler explore this using surveys of HR leaders in over 100 U.S. organizations in the years 2010 and 2016 by the Center for Effective Organizations.
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Pivotal Work: Talent Strategy for Fast-Changing Times
This webinar with John Boudreau will show how the tools and frameworks of “Strategic Partnership: Applying the frameworks of business to talent” to identify where high performance work makes the biggest strategic impact, and how to help your leaders use talent strategy to anticipate and prepare for unpredictability.
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Key Insights to Understanding the Role of Your Board
Ian Ziskin shares that the first and most fundamental responsibility of the board is to represent the interests of shareholders—those individuals and institutions that invest capital in the company and expect a financial return.
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Podcast: Strategic People Analytics
Max Blumberg of Tucana People Analytics talks with Alec Levenson, Senior Research Scientist at the Center for Effective Organizations, University of Southern California. Alec discusses the subject of strategic analytics.