The Optimizing the Operating Model Workshop provides solutions to diagnosing the barriers to improved organizational performance with analytics, systems diagnostics and design thinking.

Specific applications to digital work transformation and digital product transformation will be featured. Applications for optimizing the operating model for transitional conditions under COVID-19 and for post-pandemic will be featured throughout the workshop.

The workshop provides a framework for optimizing business process design and the operating model. The improvements in diagnosis, measurement and analytics address sources of organizational under-performance that are root-ed in the work design, competencies, and individual behaviors. COVID-19 poses a continued threat both to ongoing operations, and to maintaining sufficient focus on longer-term strategic priorities; the workshop provides a systematic framework for prioritizing both immediate and future capability building to strike the right balance.

This workshop provides a systematic approach to defining, measuring, aligning and improving the critical elements of the business operating model.

During the program you will:

• Learn how to apply tools and techniques from analytics, end-to-end business process optimization, and design thinking to find root causes of organizational performance.
• Dive deep into case studies from leading companies which demonstrate how to apply the tools and techniques and improve resilience and agility.
• Apply the tools and techniques to the specific challenges of business and digital transformation. As a result, you will be able to better prioritize where leaders should make human capital investment and change management decisions, and improve how your organization navigates the turbulent waters of change.
• Learn from senior executives who have led their current and previous organizations through the challenges of systematically improving strategy execution and operating model performance.
• Each of the eight sessions includes dedicated time to work through the participants’ short-term and longer-term challenges for optimizing the operating model under both COVID-19 and beyond.

Who should attend:

• Anyone leading organizational transformation work, operations leaders, OD professionals, HR business partners, people analytics professionals