Michael E. Kalman, Peter Monge, Janet Fulk, and Rebecca Heino discuss how in organizational settings, a communication dilemma exists whenever the interests of a collective (i.e., team, organization, interorganizational alliance) demand that people share privately held information but their individual interests instead motivate them to withhold it.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
A Motivational Model for Resolving Social Dilemmas in Discretionary Databases
Michael E. Kalman, Janet Fulk, and Peter Monge discuss how organizations have increasingly become sites of collective action, where task performers rely upon shared databases as flexible means to collect and distribute information widely.
Resolving Communication Dilemmas in Database-Mediated Collaboration
Michael E. Kalman, Peter R. Monge, Janet Fulk, and Rebecca Heino discuss how in organizational settings, a communication dilemma exists whenever the interests of a collective (i.e., team, organization, interorganizational alliance) demand that people voluntarily share privately held information, but their individual interests motivate them to withhold it instead.