This paper by Alec R. Levenson (CEO), Michael J. Fenlon (PwC), and George Benson (University of Texas) explains a rethinking of the meaning of total rewards that led to changes that produced lasting reductions in turnover and direct bottom-line benefits.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Where Counting Counts: Data Document a Dramatic Turnaround in Employee Relations among Accounting Professionals
This paper by Michael J. Fenlon (PwC) and Susan A. Mohrman (CEO) describes PricewaterhouseCooper’s (PwC) situation starting in the early 2000’s, when a serious problem with turnover was costing the firm “approximately $40 million annually.”