The Susan G. Cohen Research Award in Organization Design, Effectiveness, and Change, jointly given by CEO and the Organization Development and Change (ODC) division of the Academy of Management, is offered in remembrance of Dr. Susan Cohen, who was a research scientist at CEO, in the Marshall School of Business, University of Southern California, from 1988-2006.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Measuring the Impact of a Managerial Competency System: Does Identifying and Rewarding Potential Leaders Improve Organizational Performance?
Alec R. Levenson (CEO), Wim A. Van Der Stede (USC), and Susan Cohen (CEO) discuss how the use of competency systems to evaluate, reward, and promote managers has become commonplace in large organizations in recent years.
Effects of Task Interdependence and Type of Communication on Performance in Virtual Teams
This laboratory study by Susan G. Cohen (CEO) and Ramon Rico (Universidad Autónoma de Madrid) proposes a model of virtual team performance based on the fit between the characteristics of the task and the type of communication media used by members of the team.
Developing Complex Collaborations: Basic Principles to Guide Design and Implementation
Susan Cohen (CEO), Don Mankin (Co:e-laboration Design Associates), and Stephen P. Fitzgerald (Alliant International University) While a group of laborers building the pyramids of Egypt might seem to bear little resemblance to a team of machine operators working in a plant, they actually have much in common.
Business Without Boundaries: An Action Framework for Collaborating Across Time, Distance, Organization, and Culture
Don Mankin and Susan G. Cohen argue that traditional forms of collaboration are not sufficient for competing effectively in the more complex and dynamic environment of today’s business world.
Virtual Teams That Work: Creating Conditions for Virtual Team Effectiveness
Virtual Teams That Work, by Cristina B. Gibson and Susan G. Cohen, offers a much-needed, comprehensive guidebook for business leaders and managers who want to create the organizational conditions that will help virtual teams thrive.
Virtual Teams that Work: A Framework for Virtual Team Effectiveness
Susan G. Cohen and Cristina B. Gibson share how virtual teams can be either dramatic successes or dismal failures (or anywhere in between). Virtual teams amplify both the benefits and the costs of teamwork.
Best Practices for Virtual Team Effectiveness
Cristina B. Gibson and Susan G. Cohen discuss best practices for virtual-team leaders, members, and facilitators.
Complex Collaborations in the New Global Economy
Susan G. Cohen and Don Mankin state that traditional forms of collaboration — between individuals and within teams — are not sufficient for competing effectively in the new, demanding global business environment.
Meeting the Performance Challenge: Calculating ROI for Virtual Teams
A. Levenson and S. Cohen explain that virtual teams are all the rage these days. The reasons for their prevalence are well known. But when does it make sense to operate virtually versus face-to-face (FTF)?
Testing for Groupness: A Theory-Based Approach to Aggregation Issues in Work Group Research
In this paper, Diane E. Bailey, Eileen M. Van Aken, and Susan G. Cohen address the issue of aggregating individual employee level data to the work group level.
Collaboration in the Virtual Organization
Susan G. Cohen and Don Mankin believe that collaboration is the key to effectiveness in the virtual organization.