In this podcast of Out of the Comfort Zone with Wanda Wallace, Theresa Welbourne challenges conventional wisdom around employee engagement.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
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Hope Springs Eternal, But It is Still Not a Strategy
We started eePulse in 1996 to transform how companies use employee survey data and to commercialize the work I was doing on employee energy, which required a more frequent measurement process because it is the fluctuation of energy, not measurement at one point in...
Unlocking Competitive Advantage: How Employee Resource Groups Build Strategic Relational Capital
In today’s hyper-competitive landscape, business success hinges on more than innovation or scale — it depends on the ability to build unique, hard-to-replicate assets. While technology and operations matter, companies that consistently outperform do so by leveraging a less visible but powerful asset: relational capital. One of the most enduring frameworks for understanding strategic advantage, […]
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Is it time to dig in our heels or flex? What is next for employee resource groups?
On February 5, 2025, Charles Ezell, Acting Director of the U.S. Office of Personnel Management, issued a memo directing agencies to prohibit ERGs that promote unlawful DEIA initiatives, following the revocation of key executive orders. While primarily affecting...
Learn and Connect Series: Discover How Generations and Life Stages Shape ERG Success
Click here for the slides. Session Leader: Theresa Welbourne Join us March 20 from 9a-10:30a PT for our Learn & Connect online meeting exploring the impact of generational differences and life stages on employee experiences and ERG dynamics. Gain actionable...
Learn & Connect Series: Strategic Resource Groups Achieving Organizational Goals
Session Leader: Theresa Welbourne Join us as we embark on a transformative journey to professionalize and elevate the field of employee resource groups (ERGs) by developing a new model that enhances their impact within organizations. This is the time to move...
Dynamics of Employee Resource Groups: Leader Experiences Driving Mutual Benefits for Employees and Employers
Employee Resource Groups (ERGs), which bring together employees with shared identity or purpose, have been expanding around the globe. ERGs can be a recruiting and retention tool, providing member benefits of career growth, developing friends and providing expanded purpose at work. Given their popularity, they are of interest for researchers. Thus, we conducted a study […]
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Learn & Connect Series: Learn about the Innovation & Success Sharing Competition
Session Leader: Theresa Welbourne This competition is a great way to earn recognition for the work you and your team are doing and engage your team in fun and useful innovation work without taking up too much time. A 3-minute video is all that is required to...
WEBINAR: Getting Ready for the Strategic ERG Leadership Summit 2024
We’re looking forward to seeing you at the upcoming 2024 Strategic ERG Leadership Summit in Minneapolis / St. Paul, MN! We invite you to join us for a brief webinar where we’ll share how you can prepare and make the most out of your Summit experience.
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WEBINAR: USC CEO Annual Strategic ERG Leader/Member Impact Research Report
With Theresa Welbourne
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WEBINAR: “State of ERGs” Research Findings
With Theresa Welbourne.
In this session, we will review the research findings of the first comprehensive “State of ERGs” research study to provide Diversity, Equity, and Inclusion (DEI) executives with benchmarking data on ERG practices.
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Leveraging learning through the power of Employee Intelligence (EI)
Theresa Welbourne explains why employees have a lot more intelligence stored within them than leaders might think, and how AI can extract new insight from what staff say.