Janice presents a case dealing with the redesign of HR in a large, global engineering design and services company. A very systematic example of working through the issues of leveraging services across businesses and across regions and how to organize for that.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
It’s a Great Time to be a Physician: Building a Healthcare System that Works
Weisz, J., Mohrman, S. A., and McCracken, A. (Second River Healthcare Press, 2012) A first-hand account of the changes being demanded of the U.S. healthcare system, this book is written by Dr. Jeffrey Weisz for his fellow physicians.
So you Want to be Agile? Find a Balance Between “Fat” and “Muscle”, 1/10/2013
In this webinar, Chris Worley and Sue Mohrman will describe their learnings about designing organizations for agility. There are many paradoxes inherent in such designs. Agility requires accepting a certain amount of slack that absorbs the risk of investing in their future while relentlessly driving down costs in present operations; experimenting on the one hand while systematically incorporating what is learned on the other; and developing people to be ready for the future while making them expert in the present. In agile organizations, change is routine.
Organizing for Sustainable Health Care
Susan Albers Mohrman & A.B. (Rami) Shani explain that Health care, as it is currently organized, is not sustainable. Health care systems in the developed world are encountering increased demand for high quality health care but facing societal resource limits.
Large-Group Interventions: An Empirical Field Study of Their Composition, Process, and Outcomes
Large group interventions are an important method of organization change. This paper by Christopher G. Worley (CEO), Susan A. Mohrman (CEO), and Jennifer Nevitt (Microsoft) received the McGregor Award for the outstanding contribution to the Journal of Applied Behavioral Science for 2011.
Executing Multidimensional Organizations
Jay Galbraith discussed three-dimensional matrices of functions, business units and countries as well as four-dimensional structures, such as Procter & Gamble’s Four Pillar Organization is an example.
Organizing for Sustainability
Susan Albers Mohrman & A.B. (Rami) Shani, Editors
(Emerald Group Publishing Limited, 2011) A large literature has been generated about sustainability, and many organizations, governments, communities and citizens have focused on it. This first volume of the Emerald series Organizing for Sustainable Effectiveness learns from some of the pioneers articulating these challenges and organizing to address them.
Models & Choices for Shared Functions & Services, 4/11/2011
Chris Worley and Sue Mohrman talk about Models and Choices for Shared Functions and Services. They provide models and company examples of how to design shared functions, services and Centers of Excellence.
Beyond Change Management: From Traditional Phase Models to More Robust Models of Transformation Amidst Chaos, 2/7/2011
Chris Worley and Sue Mohrman highlighted the characteristics of more advanced models of continuous change and transformation suitable in today’s complex and dynamic environments. They noted that many organizations faced with overlapping cycles of changes that may or may not be nicely integrated in a neat and tidy model and that cannot be fully aligned, and also that an organization’s resilience is based on creating and preserving diversity in talent, strategies, and systems.
Emotions, Values, and Methodology: Contributing to the Nature of the World We Live In Whether We Intend To or Not
Susan Albers Mohrman (CEO) explains that traditional management research has advocated arms‐length, systematic studies that treat organizations and the people in them as subjects.
What is the Best Way to Design Your Employees’ Jobs?
Different jobs and businesses require professionals with different skills. Michael Gibbs, Clinical Professor of Economics at the University of Chicago Booth School of Business, and Alec Levenson, Research Scientist at the USC, explain the advantages and disadvantages of two opposite, yet complementary, approaches used to design employee jobs.
The Multi-Dimensional and Reconfigurable Organization
In this paper Jay R. Galbraith argues that multi-dimensional organizations like Procter & Gamble’s Four Pillars structure are a new form of organization.