To operate their organizations effectively across the globe, leaders need to rethink how and where work gets done.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
During the COVID-19 crisis, senior leaders must rethink key decision-making processes in order to enhance trust, transparency, and teamwork.
The Center for Effective Organizations is thrilled to welcome Jennifer Deal as a Senior Research Scientist. Her research statement follows: Overall Research Program My research is focused on addressing key issues leaders are facing by advancing theory and developing...
Navigating the Paradox with Four Questions The current paradox requires effectively managing the crisis, AND looking beyond today’s accomplishments to take actions now, that will sustain the vital lessons for the future. These four questions help guide the journey through the paradox, to create the most pivotal value for the future of work: What are […]
Adapting to digitalization and to the COVID-19 pandemic has stoked interest in the design and operation of agile organizations. But what gets lost in the search for the right structure or the best work methods is how agile organizations change. Agile organizations are...
From Agility by Necessity to Agility by Design: Learning from the COVID-19 Crisis
with Chris Worley, Beth Gunderson and Sue Mohrman
Research conducted by CEO’s Dr. Chris Worley at USC’s Marshall School of Business, in partnership with goetzpartners – a German advisory firm – and the NEOMA Business School in France, offers insights into the movement of companies’ agility levels. (A full version of...
This originally appeared on MIT Sloan Management Review We are in the middle of a historic rupture in the economic fabric of our society. The COVID-19 pandemic has already had a pervasive impact on the United States, and economic and financial market experts are hotly...
Last updated September 14 2021 As we continue to adjust to a “new normal”, we would like to remind you of the resources available to help you and your organization. Most businesses have been transitioning to increased remote work, and have moved events and learning...
The STARLab (Socio-Technical Action Research Laboratory) addresses the gap between the rapid advances in digital technology and the slower evolution of the social systems that are being impacted. Technology advances carry the potential to fundamentally change the nature of work, of the employment relationship, of organizations, and of societies. STARLab’s goal is to accelerate the generation of knowledge about how to design socio-technically integrated organizations to simultaneously address economic and human needs.
In the past, growth in the population, markets, customer segments, and customer preferences as well as relatively linear technological advancement meant that a product-centric organization could be successful. Digital technologies allow us to quickly generate insights into customer/consumer behavior, expectations, and valued outcomes, and to build the customer facing part of the organization quite differently than we have in the past.
What you will learn
• Basic concepts of high performance organizations
• Examples that demonstrate STS principles, methods, and concepts
• Digital STS design methodology, tools and techniques
• Tools and formats for data collection
• What others are doing and learning from designing digital work systems