Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Looking Beyond the Novelty to the Future of Work

Looking Beyond the Novelty to the Future of Work

Navigating the Paradox with Four Questions The current paradox requires effectively managing the crisis, AND looking beyond today’s accomplishments to take actions now, that will sustain the vital lessons for the future.  These four questions help guide the journey through the paradox, to create the most pivotal value for the future of work: What are […]

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Designing from the Future: Building Prototypes for Digitalized Organizations

The STARLab (Socio-Technical Action Research Laboratory) addresses the gap between the rapid advances in digital technology and the slower evolution of the social systems that are being impacted. Technology advances carry the potential to fundamentally change the nature of work, of the employment relationship, of organizations, and of societies. STARLab’s goal is to accelerate the generation of knowledge about how to design socio-technically integrated organizations to simultaneously address economic and human needs.

STARLab Consortium

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Designing a Digitally Enabled Prototype— a Customer-Centric Design

In the past, growth in the population, markets, customer segments, and customer preferences as well as relatively linear technological advancement meant that a product-centric organization could be successful. Digital technologies allow us to quickly generate insights into customer/consumer behavior, expectations, and valued outcomes, and to build the customer facing part of the organization quite differently than we have in the past.

STARLab Consortium

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Digital Socio-Technical Design

What you will learn
• Basic concepts of high performance organizations
• Examples that demonstrate STS principles, methods, and concepts
• Digital STS design methodology, tools and techniques
• Tools and formats for data collection
• What others are doing and learning from designing digital work systems

STARLab Consortium

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