This article is the first in a two-part series on applying systems diagnostics to understand the sources of organizational underperformance (this article) and why transformations often fail to deliver (next article). It is based in part on Alec Levenson’s Strategic Analytics book. The issues addressed in the series will be covered in depth in the upcoming virtual workshop Driving Organizational Change with Data.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
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Webinar: Driving Change with Data and Diagnostics
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Building capabilities and changing the organization
Executing a (new) strategy means two things. You have to build new capability required for the strategy. And the organization has to change from the old capability to the new. Capability building and change. Simple enough, and easy to say. So why do most strategy executions fail?
A killer app with huge upsides and dangerous downsides: Applying AI to People Analytics
Since its launch in November 2022, ChatGPT has sparked a significant surge of interest and investment in the realm of generative artificial intelligence (AI). The future trajectory of AI remains uncertain, but one application stands out with confidence: People Analytics (PA). AI’s integration into PA holds tangible potential, offering substantial benefits and immediate realizations. However, this comes with inherent risks that are challenging to mitigate. This article delves into the promising advantages of applying AI in People Analytics while also addressing strategies to navigate and prevent potential pitfalls.